Power Electronics Technical Support

GE’s Power Conversion business, part of GE Vernova, provides electrification systems that are critical to customers’ power and energy needs for their high-performance applications. We work with some of the world’s major energy, maritime and industrial organizations, helping to enable a transition to energy efficiency and decarbonization through our specialist motors, drives and control technologies.

About the role

GE Vernova Power Conversion & Storage (PCS) is looking for a Technical Support Engineer to join our Level 2 Engineering team. This role is critical to ensuring technical excellence in field operations by providing advanced support to service teams and customers for our portfolio of industrial drives, power converters, and control systems.

Responsibilities

• Provide Level 2 (L2) technical support for GE Vernova PCS products, including MV drives, grid-tied converters, DC systems, and PECe controllers
• Assist Field Service Engineers (FSEs) and customers in troubleshooting complex technical issues—both remotely and, when required, on-site
• Support commissioning and validation of power conversion systems (FAT/SAT support)
• Develop and maintain technical instructions, service bulletins, and troubleshooting guides
• Conduct root cause analysis (RCA) for escalated issues and feed insights back to engineering and product teams
• Collaborate with internal cross-functional teams, including Product Engineering, R&D, Quality, and Field Services
• Participate in training efforts, knowledge base development, and continuous improvement initiatives
• Maintain adherence to GE safety, quality, and cybersecurity protocols in all support activities
• Simulate Power Electronics systems used for Industrial applications such as Marine Propulsion, Oil and Gas, Metals rolling mills, and Power generation applications for failure investigation
• Specify electrical components (Cables, Filters, Inductors, Capacitors, Transformers, Converters …) of the overall electrical power plant
• Write instructions for commissioning and maintenance to be used at customer site
• Support the Drive Commissioning
• Willingness to support critical issues during off-hours and participate in occasional site visits/travel
• Ability and willingness to travel when needed to resolve site issues up to 20% of the time

Requirements

• Minimum Bachelor’s degree in electrical engineering, Power Electronics, or related discipline or Master’s degree in electrical engineering with 5 years of experience in electrical engineering
• Working experience with industrial drives, converters, or automation systems
• Solid understanding of motor control principles, drive topologies, and AC/DC converter systems
• Familiarity with technical documentation, such as electrical schematics and troubleshooting procedures
• Strong communication, analytical, and organizational skills

Skills

• Experience with GE Power Conversion platforms or similar (e.g., MV7000, SD7000, PECe, RX3i, LV5+, MV3000, LV7000, LV8000)
• Familiarity with PLC systems, industrial communication protocols (Modbus, Profibus, Ethernet/IP, EGD, EtherCat)
• Hands-on experience in drive testing and commissioning
• Knowledge of marine, energy, oil & gas or industrial applications and related standards (IEC, ABS, DNV, IEEE)
• Familiar with Matlab/PLECS for real time systems study
• Autonomous, curious with the ability to understand new concepts, coach other engineers, and integrate into a team
• Major courses on Power Electronics Converters (MMC, multilevel VSI, LCI, DC drives or Cycloconverter), Variable Speed application, STATCOM, or active filtering

Benefits

• Medical, dental, vision, and prescription drug coverage
• Access to Health Coach from GE Vernova, a 24/7 nurse-based resource
• Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
• GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
• Access to Fidelity resources and financial planning consultants
• Tuition assistance
• Adoption assistance
• Paid parental leave
• Disability benefits
• Life insurance
• 12 paid holidays
• Permissive time off

Pay

The pay range for this U.S.-based position is between $80,000.00 and $120,000.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. Bonus eligibility: discretionary annual bonus.