Jobs · OTHR · Mississippi

Potential $5000 sign on bonus

H&H Recruiting · Jackson, MS · 10 mo ago
OTHRFull-time

About the role

This is an entry-level position that requires strong communication skills and a passion for customer service. The ideal candidate will be responsible for handling customer inquiries and providing support through various channels.

Responsibilities

  • Handle customer inquiries via phone, email, and live chat
  • Provide prompt and accurate responses to customer issues
  • Document customer interactions and escalate complex issues to supervisors
  • Participate in regular training sessions to enhance customer service skills

Requirements

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Ability to work independently and manage multiple tasks simultaneously
  • Basic computer skills including proficiency in Microsoft Office applications

Qualifications

  • Experience in a customer service role is a plus
  • Strong problem-solving and analytical skills
  • Positive attitude and ability to maintain composure under pressure

Skills

  • Customer service skills
  • Communication skills
  • Problem-solving skills
  • Computer literacy

Benefits

  • Flexible scheduling options
  • Comprehensive health insurance
  • Employee discounts
  • Professional development opportunities

Pay

$15 per hour

Schedule

Variable schedule to accommodate shifts and customer demand

Benefits

  • Health insurance
  • Employee discounts
  • Professional development opportunities

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