Potential $5000 sign on bonus
H&H Recruiting · Jackson, MS · 10 mo ago
OTHRFull-time
About the role
This is an entry-level position that requires strong communication skills and a passion for customer service. The ideal candidate will be responsible for handling customer inquiries and providing support through various channels.
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Provide prompt and accurate responses to customer issues
- Document customer interactions and escalate complex issues to supervisors
- Participate in regular training sessions to enhance customer service skills
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Ability to work independently and manage multiple tasks simultaneously
- Basic computer skills including proficiency in Microsoft Office applications
Qualifications
- Experience in a customer service role is a plus
- Strong problem-solving and analytical skills
- Positive attitude and ability to maintain composure under pressure
Skills
- Customer service skills
- Communication skills
- Problem-solving skills
- Computer literacy
Benefits
- Flexible scheduling options
- Comprehensive health insurance
- Employee discounts
- Professional development opportunities
Pay
$15 per hour
Schedule
Variable schedule to accommodate shifts and customer demand
Benefits
- Health insurance
- Employee discounts
- Professional development opportunities