Post Repossession Admin - Remote

About the role

We are a leader in the Repossession industry and are seeking a detail-oriented, driven Post Repossession Admin to join our team. This position involves administrating over acceptance of assignments from clients/lenders, processing the assignments, processing the completion of services, and releasing lender assets upon execution of service. The position also involves managing a high call volume, working within multiple systems, utilizing client/lender databases, executing specific lender requirements, managing a high multi-tasking environment, handling escalations, and maintaining excellent customer service skills.

Responsibilities

• Administer over acceptance of assignments from clients/lenders
• Process assignments and completion of services
• Release lender assets upon execution of service
• Manage high call volume
• Work within multiple systems
• Utilize client/lender databases to execute specific lender requirements
• Manage a high multi-tasking environment
• Handle escalations
• Maintain excellent customer service skills
• Process release of vehicles and track auction pick-ups
• Follow through and own work to completion

Requirements

• Minimum 2 years of customer service experience
• Legal authorization to work in the U.S. indefinitely
• Experience in the Repossession industry preferred
• Microsoft Office and Google Suite product experience
• 40 wpm minimum typing speed
• Experience working in a remote environment preferred

Qualifications

• Highly Preferred: 1 year of experience in the Repossession industry

Skills

• Excellent communication skills
• High multi-tasking ability
• Customer service skills
• Ability to work independently and within a team

Benefits

• Target Base Salary Range: $41,600 to $43,680 USD
• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

Pay, Schedule, and Benefits

Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. No benefits are provided for this position.

Schedule

This position is a remote position and candidates can be located anywhere in the US. It is preferred that candidates have previously worked in a remote environment.

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.