Post Entry Specialist

Job Summary

Reporting to the Manager, Post Entry, this position is responsible for resolving all regulatory errors on behalf of clients.

Key Duties & Responsibilities

• Generate corrections to entries based on client and team requests and work within deadlines set by Customs.
• Work with Service Coordinators and Teams to fix entry discrepancies.
• Communicate directly with Customs and customers on corrections.
• Closely monitor corrections made in order to receive needed refunds from Customs.
• Manage and resolve all regulatory errors on behalf of clients.
• Obtain supporting or additional documentation.
• Analyze situations and determine the best course of action.
• Develop written arguments for presentation to Customs.
• Monitor the process through to successful conclusion while keeping client, Customs, and other interested parties apprised of developments and outcomes.
• Respond to additional duty assessments.

Knowledge & Skills

• Demonstrated experience in Customs Brokerage operating systems and Microsoft Office.
• Experience in post‑entry summary claims and/or customs clearance or other post‑entry functions is a definite plus.
• Proven ability to problem‑solve, handle large volumes of work, and meet tight deadlines.
• Excellent communication, initiative, and data analysis skills.
• Strong attention to detail.

Work Experience – Minimum Required

1 year of experience.

Education

Required: High School/GED or equivalent.
Preferred: Associate’s degree or other post‑secondary education.

Competencies

• Customer First Focus
• Business Acumen and Straight Talk
• Agility
• Inclusion and Collaboration
• Accountability
• Leading and Developing

Pay

The good‑faith salary range for this position is $21.63‑$33.41 USD per hour. Actual compensation will be determined based on location, skills, experience, and market conditions, and includes base salary, incentive opportunities, benefits, and professional development.