Post Closing Coordinator

About the role

The Post Closing Coordinator plays a crucial role in swiftly delivering closed loans to investors. The loans must meet investor guidelines at first pass, integrating package requirements from various stakeholders including Tomo team members and third parties.

Responsibilities

• Review and verify closed loan packages to ensure accuracy, completeness, and compliance with industry guidelines.
• Deliver appropriate post-close paperwork to warehouse lending partners.
• Communicate with and task Mortgage Loan Officers, Processors, Closers, Settlement Agents, and other counterparties to obtain missing information and documentation for the closed loan package prior to investor delivery.
• Communicate effectively with Loan Officers, Processors, and Closers when tasked to contact customers regarding identified suspense items.
• Swiftly resolve any suspense items identified by the investor.
• Stack and image loan packages to industry and investor standards.
• Maintain shipping deadlines; coordinate with Secondary Marketing if an expiration date cannot be met prior to commitment expiration date.
• Register/transfer mortgages in the MERS system.
• Run UCDs.
• Review and reconcile purchase advice details in Tomo systems.
• Manage a pipeline to get collateral from title to deliver to warehouse banks.
• Contribute to continuous improvement of the current post-closing process and help identify patterns and processes that may improve upstream business practices.
• Ensure files are compliant and regulator review/exam ready before archiving the file.
• Ensure any initial payments are collected on the loan when a payment is due in advance of investor loan purchase and subsequent servicing transfer.
• Generate Loan Boarding and Transfer reports from LOS and upload to Willow system for "Welcome" and "Goodbye" letters.

Requirements

• A high school diploma or equivalency degree.
• At least 2 years of related experience.
• Knowledge of mortgage banking industry and loan delivery concepts.
• Understanding of investor, agency, state, and federal requirements for loan delivery.
• Demonstrated skill in monitoring and overseeing loan production pipeline.
• Demonstrated experience researching information, problem-solving, and making solid business decisions.
• Experience working in a fast-paced and changing environment.
• Experience reporting, analyzing, interpreting, and critical thinking.
• Experience fostering relationships within Tomo and with third parties.
• Strong attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to deadlines.

Qualifications

• High school diploma or equivalency degree.
• 2+ years of related experience.
• Knowledge of mortgage banking industry and loan delivery concepts.
• Understanding of investor, agency, state, and federal requirements for loan delivery.
• Demonstrated skill in monitoring and overseeing loan production pipeline.
• Demonstrated experience researching information, problem-solving, and making solid business decisions.
• Experience working in a fast-paced and changing environment.
• Experience reporting, analyzing, interpreting, and critical thinking.
• Experience fostering relationships within Tomo and with third parties.
• Strong attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to deadlines.

Skills

• High volume data entry/validation skills.
• Technology proficiency.
• Problem-solving abilities.
• Effective communication skills.
• Teamwork and collaboration.

Benefits

• Career growth opportunities within Tomo, including elite operational roles.
• Competitive compensation and benefits.
• Equity ownership: All teammates receive stock options.
• Comprehensive medical, dental, and vision plans for you and your dependents with some plans 100% covered.
• Work-life balance and a generous paid time off policy.
• Paid parental leave.
• 401(k) retirement plan.

Pay

$58K - $60K

Schedule

This role will be based in our NYC office on a hybrid schedule: Mon-Wed on-site, and Thurs/Fri remote optional.