Position Management Lead

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Location: Candidates must be located in, or willing to self‑relocate to, Charlotte, NC or Atlanta, GA. In‑office presence is required.

Truist will not sponsor work visas or provide immigration‑related support for this position.

Position Overview

Preserves and governs the Position Management Process while adding governance over the financial impacts of staffing across the full TD&O workforce—monitoring, managing, and measuring the cost tied directly to every resource, both full‑time employees (FTE) and contingent workers (CW). Ensures every position is tied to funded demand, gearing ratios, and portfolio affordability before authorization, partnering across Workforce Strategy, the TD&O Portfolio Team, First Line Risk, and Finance.

Essential Duties and Responsibilities

• Oversees cross‑functional, complex technology projects.
• Identifies, designs, and implements advanced process and technology improvements to enhance operational workflows.
• Collaborates with cross‑functional teams and senior leadership to align business operations with technology strategies and organizational goals.
• Monitors, analyses, and reports on key performance metrics to drive continuous operational improvements.
• Ensures compliance with organizational policies, regulatory requirements, and risk management standards.
• Communicates operational status, risks, and strategic improvement plans to executive stakeholders.
• Provides project leadership, mentorship, and development opportunities to team members and junior professionals.

Qualifications

• Bachelor’s degree or equivalent education, training, and work‑related experience.
• Minimum of 10 years of relevant experience in business operations or related professional roles.
• Extensive knowledge of business processes, technology applications, and operational management.
• Proficiency in standard office software (e.g., Microsoft Office).

Preferred Qualifications

• Advanced degree in business administration, finance, staffing planning, or a related field.
• Extensive experience in position management, workforce economics, staffing governance, or financial planning across both full‑time and contingent labor in a large enterprise or financial services environment.
• Working knowledge of position management, hiring governance, gearing ratios, and cost and affordability controls, with the ability to partner across Workforce Strategy, Portfolio, First Line Risk, and Finance.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, which may include medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Teammates receive at least 10 days of vacation (prorated) and 10 sick days (prorated) during the first year, plus paid holidays. Depending on the position and division, eligibility may also extend to a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.