Portfolio Support Manager

Responsibilities

• Provide ongoing administrative support to assigned Senior Regional Managers and regional teams.
• Support documentation and coordination for capital projects and large-scale renovations.
• Aid in budget preparation, tracking, and budget variance reporting.
• Collaborate with property leadership and accounting teams to ensure accurate financials, including timely support for accounts payable and receivable processes.
• Collect, review, and analyze historical income and expense data for properties.
• Prepare accurate and timely weekly, monthly, and quarterly property performance reports.
• Aid in due diligence for property acquisitions.
• Prepare presentations, reports, and other materials as needed.
• Maintain organized records and documentation for the portfolio.
• Identify trends, variances, and performance drivers; escalate insights to leadership.
• Partner with Regional Managers to ensure consistent and accurate reporting.
• Gather and analyze market data, including rent comparables and local trends using internal and third-party sources.
• Interface with internal stakeholders (and external partners as needed) to support understanding of asset performance and unique property characteristics.
• Support internal projects and portfolio-wide initiatives.
• Assist with rollout of new programs, processes, and operational improvements.
• Perform additional duties as assigned to support portfolio operations and evolving business needs.
• Coordinate and manage travel arrangements, including flights, hotels, and transportation.
• Prepare, submit, expense reports accurately and timely.

Qualifications

• 1 – 3 years of experience in property management.
• Working knowledge of Affordable programs such as LIHTC, HUD, and Section 8 are highly encouraged.
• High School Diploma or GED required.
• Proficiency in property management systems (e.g., Yardi, RealPage), with the ability to navigate, extract, and analyze operational and financial data.
• Project coordination or project management experience.
• Strong proficiency in Microsoft Office Suite, especially Excel.
• Proven ability to analyze data and produce clear, actionable reports.
• Adaptable and agile, with the ability to quickly step into new environments and contribute effectively.
• High attention to detail and accuracy.
• Excellent organizational, time management, and multitasking skills.
• Strong written and verbal communication skills.
• Travel: Approximately 10–15%.