Portfolio Servicing Specialist

About the role

Primary Office Location: 626 Washington Place, Pittsburgh, Pennsylvania 15219. Business Unit: Retail Lending. Reports to: Manager of Retail Loan Servicing. Join our team – make a difference for us and your future.

Position Overview: This position is primarily responsible for assisting in monitoring the existing Retail Business Banking portfolio along with performing a variety of other duties for support to the branch including structuring loans, answering commercial loan questions, working reports such as the Matured Loan Report and the Paid Loans Report, handling all issues and problems that may arise with the loan prior to amending or modifying loan terms and providing monthly updates for management reporting to the Quality Control and Compliance Specialist.

Responsibilities

• Follows up with branch personnel on reports such as the Matured Loan Report, Paid Loans Report, etc. distributed by the Quality Control and Compliance Specialist and makes recommendations to the Manager of Small Administration on re‑structuring of loans, releasing of collateral, etc.
• Recommends and aids branch personnel on how to best handle loan modification requests.
• Maintains a log of modification requests on a monthly basis.
• May be cross trained to do more complex deals and making recommendations based upon the credit criteria of the borrower such as repayment capacity, credit worthiness, collateral value of asset securing the loan, etc.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Requirements

• Minimum Level of Education Required: BA or BS
• Minimum # of Years of Job‑Related Experience Required: 3 years

Skills

• Excellent project management skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Excellent customer service skills
• Ability to use a personal computer and job‑related software
• MS Word – Basic Level
• MS Excel – Intermediate Level
• MS PowerPoint – Basic Level
• Experience with industry related software such as CRIF software, Customer Information System and Director