Portfolio Revenue Specialist

Provide analytical and tactical support for assigned RMS team to ensure hotel satisfaction and effective revenue management service.

Manage and execute a variety of specific revenue management related projects and processes to support targeted revenue growth for hotels serviced by the Revenue Management Services department.

Act as hotel support coverage in the absence of the Portfolio Revenue Manager(s) as needed.

• Perform data analysis and strategic support for key assets contracted under the Revenue Management for Hire (RMH) service model.
• Aid assigned team in hotel Revenue Management calls as needed.
• Maintain database of information to assist in identifying trends for the purpose of improving hotel performance.
• Create ad-hoc reports as needed for hotel support; act as a backup for running daily, weekly and monthly reports.
• Create recap template for assigned team on a rotating basis.
• Work with Revenue Managers on assigned teams to provide administrative support as needed.

About the role

Requires a degree in Business, Hospitality Management, Marketing or similar field, or equivalent work experience.

Typically 3-5 years of hotel revenue management, reservations or operations experience.

Strong PC skills including software packages (i.e. Access, SQL, Excel, Word, Power Point, E-mail, Adobe etc.), demonstrated math skills for the purpose of checking figures for accuracy, effective oral and written communication skills, and the ability to draft and compile documents for the purpose of conveying information to internal and external customers, or providing information via written reports or correspondence.

Demonstrated ability to analyze database information for the purpose of accurately tracking or maintaining data and reporting trends or inconsistencies, demonstrated organizational skills and strong attention to detail in order to maintain accuracy of reporting data, demonstrated ability to handle multiple assignments and projects accurately, demonstrated problem-solving skills for the purpose of maintaining the daily flow of office work, answering questions, and resolving issues, strong organizational and work coordinating skills to handle multiple assignments and projects.

Responsibilities

• Provide analytical and tactical support for assigned RMS team to ensure hotel satisfaction and effective revenue management service.
• Manage and execute a variety of specific revenue management related projects and processes to support targeted revenue growth for hotels serviced by the Revenue Management Services department.
• Act as hotel support coverage in the absence of the Portfolio Revenue Manager(s) as needed.
• Perform data analysis and strategic support for key assets contracted under the Revenue Management for Hire (RMH) service model.
• Aid assigned team in hotel Revenue Management calls as needed.
• Maintain database of information to assist in identifying trends for the purpose of improving hotel performance.
• Create ad-hoc reports as needed for hotel support; act as a backup for running daily, weekly and monthly reports.
• Create recap template for assigned team on a rotating basis.
• Work with Revenue Managers on assigned teams to provide administrative support as needed.

Requirements

• Requires a degree in Business, Hospitality Management, Marketing or similar field, or equivalent work experience.
• Typically 3-5 years of hotel revenue management, reservations or operations experience.
• Strong PC skills including software packages (i.e. Access, SQL, Excel, Word, Power Point, E-mail, Adobe etc.), demonstrated math skills for the purpose of checking figures for accuracy, effective oral and written communication skills, and the ability to draft and compile documents for the purpose of conveying information to internal and external customers, or providing information via written reports or correspondence.
• Demonstrated ability to analyze database information for the purpose of accurately tracking or maintaining data and reporting trends or inconsistencies, demonstrated organizational skills and strong attention to detail in order to maintain accuracy of reporting data, demonstrated ability to handle multiple assignments and projects accurately, demonstrated problem-solving skills for the purpose of maintaining the daily flow of office work, answering questions, and resolving issues, strong organizational and work coordinating skills to handle multiple assignments and projects.

Qualifications

• Requires a degree in Business, Hospitality Management, Marketing or similar field, or equivalent work experience.
• Typically 3-5 years of hotel revenue management, reservations or operations experience.

Skills

• Strong PC skills including software packages (i.e. Access, SQL, Excel, Word, Power Point, E-mail, Adobe etc.).
• Demonstrated math skills for the purpose of checking figures for accuracy.
• Effective oral and written communication skills.
• The ability to draft and compile documents for the purpose of conveying information to internal and external customers, or providing information via written reports or correspondence.
• Demonstrated ability to analyze database information for the purpose of accurately tracking or maintaining data and reporting trends or inconsistencies.
• Demonstrated organizational skills and strong attention to detail in order to maintain accuracy of reporting data.
• Demonstrated ability to handle multiple assignments and projects accurately.
• Demonstrated problem-solving skills for the purpose of maintaining the daily flow of office work, answering questions, and resolving issues.
• Strong organizational and work coordinating skills to handle multiple assignments and projects.

Benefits

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

Pay

Salary range: TBD

Schedule

Hybrid schedule: Office and remote working collectively.

Application Instructions

No applications accepted through third-party recruiters or agencies. Click here for our agency policy.