Portfolio Manager - Treasury Management

Overview

We are seeking a client-focused Portfolio Manager - TM to support and grow business banking relationships through exceptional service, treasury management expertise, and proactive account management. This role serves as a trusted partner to commercial clients, managing a portfolio of deposit relationships while collaborating closely with Treasury Management Sales Officers and other business development teams to identify opportunities for growth and deliver tailored banking solutions.

Essential Responsibilities

• Client Relationship Management

• Manage and deepen a portfolio of business deposit relationships.
• Serve as the primary point of contact for treasury management inquiries, service requests, and issue resolution.
• Conduct regular client outreach, annual reviews, and relationship calls to identify opportunities and enhance client satisfaction.

• Client Onboarding & Account Management

• Coordinate new client onboarding, including account opening, documentation collection, and treasury product implementation.
• Ensure accuracy and completeness of client contracts, account documentation, and product setup.
• Support ongoing account maintenance and service enhancements for existing clients.
• Monitor exceptions related to pricing, fees, and rates and coordinate updates as needed.

• Treasury Solutions & Portfolio Growth

• Partner with Treasury Management Sales Officers and commercial banking teams to support portfolio growth and cross-selling efforts.
• Prepare treasury management proposals, account analysis reviews, pricing models, and client presentations.
• Evaluate client balances, transaction activity, and service utilization to recommend optimal product solutions.
• Aid in identifying and qualifying treasury management opportunities within existing relationships.

• Product Expertise & Client Support

• Maintain expertise across all treasury management and deposit products.
• Educate and train clients on treasury management platforms and digital banking tools.
• Provide day-to-day support for client questions, requests, and problem resolution.
• Aid in RFP responses, account reviews, and special projects as needed.

• Continuous Improvement

• Stay informed on industry trends, competitive offerings, and emerging treasury solutions.
• Recommend product enhancements and process improvements based on client feedback and market developments.
• Participate in training, planning sessions, and departmental initiatives.

Qualifications

• Strong relationship management and client service skills.

• Experience in commercial banking, treasury management, cash management, or business banking preferred.

• Ability to analyze client needs and recommend appropriate banking solutions.

• Excellent organizational, communication, and problem-solving skills.

• Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.