Portfolio Manager, Global Tax Services

About the role

We're seeking a Portfolio Manager to transform how our Tax organization operates. You'll lead the strategic planning cycles, prioritization processes, and stakeholder relationships that keep our fast-growing team aligned and efficient, ensuring we can focus on what matters most: serving our customers effectively.

Responsibilities

• Lead annual operational planning and off-cycle/quarterly reviews across all Tax domains, managing the lifecycle of complex planning cycles including prioritization, business expansion coverage, and legislative change coverage
• Validate and prioritize project requests, balancing urgency, impact, and capacity; facilitate trade-off decisions between competing Tax priorities while recognizing Tax customers own final prioritization
• Analyze delivery team project prioritization and resource allocation to ensure alignment with Tax priorities; when misalignment exists, bring appropriate stakeholders together to facilitate discussions and achieve alignment
• Define requirements for portfolio management tooling and drive tool adoption and process standardization across Tax customer organizations, ensuring accurate portfolio information flows between stakeholders
• Communicate insights clearly across all business levels, translating complex operational information into actionable recommendations through both written and verbal communication
• Drive continuous improvement by identifying opportunities to streamline portfolio management processes, and collaborating with the Delivery Team Coordination Manager and technical teams to bring solutions to life
• Partner with the Delivery Team Coordination Program Manager to transition approved initiatives from planning to execution and translate delivery status into Tax stakeholder insights

Qualifications

• 6+ years of program or project management experience
• Bachelor's degree, or PMP
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience using data and metrics to determine and drive improvements
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in complex problem solving, and working in a tight schedule environment