Portfolio Management, Associate Director

Founded in July 2013, TruAmerica Multifamily is a partnership between industry veteran Robert E. Hart and The Guardian Life Insurance Company of America. The company is based on the premise that tremendous upside potential remains in mid-tier apartment communities that can be unlocked through tailored renovation, repositioning strategies, and focused management. TruAmerica is a privately held, fully integrated real estate investment firm that invests in apartment communities located in primary and secondary markets throughout the country. Today, TruAmerica has over 60,000 units in 25 high-growth markets and approximately $16 billion of assets under management.

About the role

The Portfolio Management Associate Director manages portfolio-level operations and supports the Asset Management teams in executing strategic business plans. This position also facilitates the company's disposition and refinancing platforms.

Responsibilities

• Lead key operational improvement efforts.
• Streamline and standardize company reports, schedules, and processes, including related documentation.
• Serve as a RealPage administrator and key liaison between the RealPage support team and the company.
• Oversee the budgeting platform and process.
• Build out internal process documentation.
• Build new vendor relationships, evaluate existing vendors, and negotiate new vendor contracts as applicable.
• Identify and lead special projects as needed.
• Perform analyst, senior analyst, and manager responsibilities as needed.
• Own quality control of analyst and senior analyst activities across companywide reporting.
• Lead the development, improvement, and standardization of portfolio management processes, models, and analysis tools.
• Lead the development of a new suite of reports, dashboards, key metrics, and processes supporting the asset management team on a regional basis.
• Direct portfolio-level analytics and strategic data management.
• Serve as a resource to the Construction Management team in improving processes and devising solutions to unique needs.
• Oversee the allocated regional portfolio.
• Serve as the key point of contact for assigned Asset Managers.
• Synthesize real-time operational and financial data from properties and work with Asset Management and Construction Management to optimize execution.
• Mentor Portfolio Management Managers, Analysts, and Interns.
• Support a disposition or refinance within the assigned portfolio from the opening of escrow through closing, facilitate proper cash distributions, and address any post-closing obligations or concerns.
• Support the transactions process for assets outside of the assigned regional portfolio.
• Take an active role in the preparation of materials and facilitation of Investment Committee meetings, and pitch recommendations to internal and external stakeholders as requested.
• Partner with Acquisitions to facilitate recapitalizations when appropriate.
• Prepare property management companies and Asset Managers for a disposition in order to troubleshoot during a buyer's due diligence process.
• Partner with brokers to provide accurate and realistic Broker Opinions of Value and to design strategic, tailored disposition plans for each asset.
• Act as the point of contact with equity partners during a live transaction.
• Assist the Director and Senior Director in providing equity partners with the analysis and data needed to drive consensus on desired outcomes.
• Regularly review the debt and hedge portfolio to identify strategic opportunities, perform strategic analysis, and work with debt and hedge providers to execute transactions.

Requirements

• Undergraduate degree in business, finance, economics, real estate, or a related field.
• Master's degree in business, finance, economics, real estate, or a related field preferred.
• Five or more years of experience in business, finance, economics, real estate, or a related field, with a preferred minimum of two years of real estate experience.
• Professional certifications such as CFA or CPA encouraged.
• Ability to make decisions using best judgment, meet targets, and work under pressure.
• Strong multi-tasking skills and extreme attention to detail.
• Excellent verbal, written, and interpersonal communication skills.
• Highly organized self-starter with the ability to take direction and follow through.
• Ability to apply best practices to facilitate the successful completion of projects.
• A sense of urgency, comfort with ambiguity, a drive for results, and the ability to remain true to the company's brand and image.

Physical Demands

• Ability to sit for up to 10 hours per day.
• Ability to move freely around the office for up to 10 hours per day.
• Ability to communicate verbally and in writing.

Pay

The base salary range for this role is $160,000 to $170,000. This position is also eligible for a discretionary bonus.

Benefits

• Medical, dental, and vision: TruAmerica covers 100% of the employee premium for base medical plans, and dental, vision, life insurance, long-term disability, and AD&D are 100% employer-paid. TruAmerica also contributes toward the cost of dependent coverage.
• 401(k) retirement plan with a company match.
• Vacation, sick, and holidays: a vacation allowance that grows with tenure (up to 21 days), generous paid sick leave, and 10+ paid holidays, plus your birthday, cultural and ethnic observance days, and company-sponsored volunteer days.
• Pre-tax savings: Health and Dependent Care Flexible Spending Accounts (FSA/DCA).
• Plan flexibility: choice of a national Blue Cross Blue Shield PPO or HMO, plus regional plan options where available.