Portfolio Management Assistant

Key Responsibilities

• Aid Community Managers with issue resolution and answer resident questions.
• Handle resident phone calls as the second line of intervention if the Community Manager cannot resolve the issue.
• Collect and prepare move-out letters as part of the Deposit Accounting Process.
• Review and verify accuracy of new and renewed leases prepared by Community Managers.
• Monitor Yardi Dashboard daily to ensure operational efficiency.
• Process resident/apartment change of status items and update Yardi as needed.
• Create evictions and late notices for Community Managers.
• Verify and follow up on referral payments to residents.
• Administer late fees for the site.
• Initiate monthly collections for outstanding accounts.
• Train site personnel in correct paperwork completion procedures.
• Oversee screening results for sites to ensure all necessary applicant documents are included.
• Assist with Investor reporting and facilitate the processing of Jetty bonds.
• Support the refinance process.
• Perform other duties as assigned.

Qualifications

• Previous experience in property management is preferred.
• Knowledge of Yardi and Blue Moon software required.
• Strong communication and interpersonal skills.
• Proficiency in technology and software relevant to property management.
• Ability to work collaboratively in a team environment.
• Detail-oriented with strong organizational skills.

Why Join Us?

This is a fantastic opportunity to leverage your property management experience in a supportive office environment. If you're ready to take the next step in your career and enjoy the benefits of working from our corporate office, we want to hear from you!

Job Type

Full-time

Benefits

• 401(k) with matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

  Schedule

  8 hour shift
  Monday to Friday

  Work Location

  In person

  Pay Range

  $20 - $22 per hour