Portfolio Community Manager

Portfolio Community Manager - HOAMCO Scottsdale, AZ

About the role

HOAMCO is a leading community association management company, currently managing over 600 communities across seven states. The Portfolio Community Manager is responsible for overseeing the day-to-day operations of the communities and physical properties under his/her supervision, ensuring compliance with company and board policies and procedures.

Responsibilities

• Acquire and maintain a full working knowledge of all applicable Federal, State and Local Regulations pertaining to common interest communities and of the governing documents of the Associations.
• Develop and maintain a professional relationship with the Board of Directors for each assigned Association.
• Facilitate long-term planning for the Associations and refine, as required.
• Facilitate and attend Homeowner Association meetings.
• In conjunction with the Compliance Administrator, oversee the enforcement of restrictions (CC&Rs) and regulations of the Associations and related facilities.
• Attend all appropriate HOAMCO training classes, meetings and seminars as requested.
• Aid the Board of Directors in preparing annual budgets.
• Review budgets and evaluate ways to improve service and/or cut expenses.
• Create and prepare Board of Directors Packets, Agendas, and Management reports.
• Answer electronic, paper, and telephone correspondence and respond to customer problem resolution issues in a professional and timely manner.
• Adhere to, review, and/or approve the following items as specified by outlined procedures provided by the Association or HOAMCO, to include, but not limited to the following: budget variation, proposed expenditures, financial statements, filing systems, business correspondence, property maintenance, assessment collections, personnel requirements, employee time sheets, insurance, delinquent accounts, accident reports, etc.
• Facilitate upkeep of residential files and records, legal documents, property deeds, construction plans, member rosters, contracts, annual reports, meeting minutes, and all other relevant records.
• Personally, inspect exterior and common areas of each assigned community at least twice a month, and prepare written recommendations for physical repairs and/or replacements as required by the Board of Directors.
• Review all contractual services and on-site work as needed including an annual review of all regular contractual services. Ensure that all procedures are being adhered to for vendors, contractors, service requests, and maintenance form logs, including furnishing HOAMCO with valid copies of workers compensation, liability insurance coverage, and executed written contract, if necessary, for any contractor prior to engaging in work for any property managed by HOAMCO.

Requirements

• Associates Degree or other equivalent experience.
• Minimum 1-2 years of experience as a Community Association Manager preferred, or other management experience.
• CMCA© or higher management designation preferred.
• Excellent Customer Service Skills both written and verbal.

Qualifications

• Associates Degree or other equivalent experience.
• Minimum 1-2 years of experience as a Community Association Manager preferred, or other management experience.
• CMCA© or higher management designation preferred.
• Excellent Customer Service Skills both written and verbal.

Skills

• Knowledge of Federal, State and Local Regulations pertaining to common interest communities.
• Strong interpersonal and communication skills.
• Ability to manage multiple tasks and projects simultaneously.
• Proficient in Microsoft Office Suite.

Benefits

Comprehensive benefits package including medical, dental, and vision
Wellness program
Flexible Spending Accounts
Company-matching 401k contributions
Paid time off for vacation, holidays, medical, and volunteering
Paid parental leave
Training and educational assistance
Support programs, including Employee Assistance Program and Calm Health
Optional benefits including short- and long-term disability, life insurance, and pet insurance