Portfolio Community Manager

Job Description

Associa is building the future of community for nearly five million residents worldwide. This role is based in Richardson, TX.

What do we offer?

• A competitive benefits package including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives.
• We have been designated Great Place to Work for nine consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

• Acting as or overseeing the primary liaison with the Association Board of Directors, Developers, and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arranging bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Requirements

• Proficiency in Microsoft Office (word, excel, outlook).
• Experience in Community Management, customer service, hospitality or other related industry.
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in Customer Service and conflict resolution.
• Able to work effectively with others in person and in group setting.
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person.