Portfolio CEO: Residential Plumbing

Responsibilities

• Lead day-to-day operations and drive growth across key business performance metrics
• Build and Develop a high-performing and accountable team
• Oversee field operations to deliver exceptional customer service and quality of work
• Grow the direct-to-homeowner customer base by managing the funnel from sourcing leads through job completion
• Oversee warehouse operations, manage inventory levels to support field operations
• Recruit, develop, and retain top plumbing talent
• Partner with American Operator on strategy and execution

Requirements

• Successful track record of operating and growing a residential plumbing business
• Experience owning P&L performance, including budgets and KPI targets
• Experience building, leading, and holding high-performing teams accountable, including responsibility for hiring and talent development
• Deep understanding of residential plumbing operations, with the ability to evaluate field service quality across water heater, water treatment systems, drain cleaning, sewer and line replacement, and related services
• Hold a master plumbing license or have the ability to obtain one within 12 months
• Currently based in, or willing to relocate to, one of the following markets: Texas, Florida, Georgia, North Carolina, Colorado, or Tennessee

Qualifications

• Track record of building and strengthening a customer-first culture centered on trust, service quality, and operational excellence
• Experience successfully leading a business through a leadership transition and building trust with the existing team
• Built or managed recurring revenue programs through membership plans in a plumbing or home services business

Skills

• Strong leadership and management skills
• Strategic thinking and execution capabilities
• Customer service orientation
• Operational discipline and efficiency
• Ability to build and retain a high-performing team
• Experience with residential plumbing operations

Benefits

• Comprehensive benefits package

Pay

• Base salary: $130,000–$190,000, plus performance-based bonus opportunities, distributions, and meaningful equity participation beginning at 10% ownership, with the potential to increase based on performance and value creation.

Schedule

• Relocation will be required if you are not currently in or near the market of the opportunity.