Porter-UES

Our Vision: To give rise to lifelong memories.

Our Mission: To bring together people who treat their work and the craft of baking, and all who come to visit, with great care.

We embody five core values: Welcome All, Work Hard and Be Kind, Lead with Heart, Rise Up, and Savor It.

About the role

Porters play an essential role in ensuring the cleanliness and organization of our bakery. They support overall operations by maintaining a clean and safe environment for both customers and staff, which underpins daily activities.

Responsibilities

• Team Collaboration: Show curiosity and compassion, build meaningful connections, work collaboratively to ensure store cleanliness, communicate effectively with team members and management, and participate in team meetings.
• Training and Development: Complete required role training, stay up to date on new modules, product launches, and operating procedures, and attend training sessions to improve skills.
• Brand Ambassadorship: Embody and promote Levain Bakery’s values, fostering a positive and inclusive work environment.
• Customer Service: Greet customers warmly in customer areas and prioritize the customer experience.
• Store Maintenance: Keep all store areas—including customer areas, restrooms, and workspaces—clean throughout the shift; sweep floors, mop, dust, and report maintenance issues.
• Washing & Sanitizing: Wash, sanitize, and restock dishes, trays, baking tools, and supplies; follow health and safety guidelines to ensure a safe environment.
• Opening & Closing Duties: Assist with setup and breakdown of bakery displays and equipment, clean and maintain anti‑fatigue floor mats, and empty trash in bathrooms, workstations, and customer‑facing areas.
• Inventory Management: Restock and organize inventory according to guidelines from the Cookie Lead or management.
• Receiving & Deliveries: Help receive and organize deliveries, ensuring proper storage of dry and refrigerated goods.
• Operations Support: Support daily operations, including light food preparation and packaging as needed.
• Waste Management: Empty trash throughout the day and maintain cleanliness inside waste bins.

What we’re looking for

• Strong attention to detail and high standards for cleaning.
• Self‑motivated with pride in cleanliness and maintenance.
• Excellent communication and interpersonal skills; team‑oriented with a positive attitude.
• Professionalism, adaptability, flexibility, and patience.
• Reliability, responsibility, and punctuality.
• Openness to feedback and commitment to continuous improvement.

Requirements

• Previous custodian or porter experience in food & beverage or retail (preferred).
• Ability to lift or push up to 50 pounds, including overhead.
• Ability to stand or walk for an 8‑hour shift (excluding a ½‑hour break); some locations may require walking up and down stairs.

Schedule

• Open availability: ability to work mornings, nights, weekends, and holidays.

Compensation & Benefits

• Hourly wage: $18‑$20.25.
• Health, vision, and dental insurance.
• Employer‑funded Healthcare Reimbursement Account.
• Additional supplemental benefits: commuter benefits, Employee Assistance Program, bike‑share reimbursement.
• 14 weeks fully paid parental leave.
• One week of paid time off.
• 401(k) with 3.5% company match.