Porter - Full Time (Harrah's Hoosier Park)

Cleanliness and Maintenance

• Checks and empties all trash left in food service facility.
• Mops, sweeps, and cleans all concession and bar areas, and other assigned areas.
• Fills ice bins at each concession and bar area.
• Distributes product to all concession and bar areas as instructed.
• Receives and stores all deliveries through the wine room and commissary.
• Turns on draft beer system daily.
• Cleans and performs routine maintenance on all equipment.

Supervision

DIRECTLY SUPERVISES: None

Qualifications

• Must be 21 years of age or older.
• Proficient in English verbal and written communication.
• Less than a high school education; or up to one-month related experience; or equivalent combination of experience and education.
• Outgoing, energetic, and enthusiastic attitude.
• Comfortable initiating conversations and creating a fun environment for guests.
• Flexible to work various shifts, weekends, and holidays if applicable.

Additional Requirements

• Able to occasionally lift and/or move up to 100 pounds.
• Specific vision abilities required with this job including close vision, distance vision, depth perception, and ability to adjust focus.
• Able to use hands, fingers, handle or feel.
• Reach with hands and arms; and talk and hear.
• Able to respond calmly and make rational decisions when handling guest and employee conflicts.
• Able to ascend and descend stairs and maintain equilibrium for an extended period.
• Able to work from a standing position and/or walking motion for extended periods.
• Able to add and subtract two-digit numbers and to divide with 10’s and 100’s.
• Able to read and comprehend simple instructions, short correspondence, and memos.
• Able to write simple correspondence.
• Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Able to deal with problems involving several concrete variables in standardized situations.
• Promote a positive influence in the company and company-sponsored events.
• Maintain a professional work environment with management and staff.

Company Culture

• Believes in delivering family-style service—fostering warmth, connection, and a genuine sense of belonging.
• Treats every guest and colleague with the same care and hospitality as they would extend to family.
• Prioritizes service that is thoughtful, supportive, and rooted in genuine relationships.