Porter- Cleaner

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Artist Nation and Live Nation Network. HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide, including House of Blues Venues, which provide live music across multiple genres, southern-style cuisine, and a unique juke-joint inspired atmosphere.

About the role

Maintain restaurant and venue cleanliness in an efficient, professional manner and contribute to an excellent guest experience. Responsible for cleaning all areas of the venue.

Responsibilities

• Perform table maintenance duties according to HOB service standards
• Perform Opening/Running/Closing duties according to HOB Service Standards
• Respond to guest inquiries and requests in a courteous and polite manner
• Maintain line of sight/atmosphere control by circulating through work area throughout shift
• Keep floor neat, clean and free of food, trash and other obstacles throughout shift
• Clean all spills immediately; use floor signs to caution guests and staff
• Put all trash and recyclable products in proper receptacles
• Clean and stock line to par throughout shift
• Follow housekeeping standards per policy
• Operate trash compactor per procedures policy
• Ensure that trash cans/slim jims are clean, free of odor and lined
• Keep all dust pans clean and free of stuck on debris/odor
• Separate glass, cardboard and plastics per local codes
• Pre-roll and store table paper, per venue specifications
• Keep current on all standard operating procedures
• Stamp table paper with Music Hall advertisement stamp per venue policy
• Turn all lost and found items in to MOD
• Attend pre-shift meeting conducted by MOD prior to start of each shift
• Assist other employees as needed
• Clean and dust all areas of venue
• Sweep and mop floors
• Clean and maintain restrooms
• Refill toilet paper, paper towel, sanitary napkin and soap dispensers
• Clean and polish hardware such as doors, woodwork, door handles, push plates, kick plates, metal handrails, cigarette urns and drinking fountains
• Vacuum and spot clean rugs
• Replace burned out light bulbs or report same to supervisor
• Maintain service rooms and storage areas in a clean, orderly manner
• Maintain adequate supply of cleaning equipment, materials and supplies
• Use cleaning tools such as mops, brooms, squeegees, cleaning cloths, sponges, pails, brushes, vacuum cleaners, etc.
• Remove waste paper baskets and containers, and empty same into trash containers and clean area after trash has been picked up
• Report all repairs required and safety and fire hazards to supervisor
• Observe safety standards and practices
• Perform additional general cleaning of venue
• Perform related duties as required or assigned within job classification

Requirements

• Responsible Alcohol Awareness Training Certification or equivalent
• Three or more years in cleaning services or related type work
• Ability to read, write and follow written instruction
• Detail-oriented and team player with a positive “can-do” attitude
• Early morning and daytime availability
• Sense of urgency and strong time management skills
• Knowledge of kitchen sanitation standards
• Critical thinking and decision-making abilities
• High school diploma
• Tolerance of all cultures, music and art forms

Preferred Qualifications

• Experience in high-volume kitchen operations
• Food service experience as either an Expeditor or Server in a high-volume environment
• Exceptional communication skills

Physical Demands / Working Environment

• Work environment is fast-paced
• Position requires extended periods of prolonged standing, bending, stooping, reaching, and working on your feet
• Must be able to lift or move up to 50 lbs using proper lifting techniques
• Tolerance of loud noises