Porter

About the role

Pivotal, ranked in the Top 50 Affordable Housing Developers in 2017-2024, is an industry leader revolutionizing the housing market – one community at a time. An integrated real estate company specializing in the development and operations of multi-family housing, Pivotal strives to provide exceptional service to enhance the lives of our residents. We are able to provide high quality properties and customer service because of the commitment to excellence by all of outstanding team members. If you hold yourself to a high set of standards, embrace a positive service-minded demeanor, enjoy working through shifting priorities, and want to join a fulfilling environment with growth opportunity, Pivotal has an outstanding position for you.

As our Porter, you will provide high quality service to our residents, joining a team of outstanding team members with a commitment to excellence. You will hold yourself to a high set of standards, demonstrate a positive, service-minded demeanor, and successfully manage multiple shifting priorities. You will be responsible for the routine maintenance of the physical integrity of the community, including daily pickup of grounds, ensuring a safe, secure, and comfortable living environment for residents, visitors, and staff.

Responsibilities

• Physically walks the property on a frequent basis and removes litter, debris and pet droppings from the common grounds
• Community/Welcome Center, pond area, recreation areas, grounds adjacent to the roads, walkways to and from and in-between buildings, parking lots and drives
• Performs "trash-out" duties at vacated units, as needed. Removes all abandoned furniture, etc.
• Details property on a regular basis
• Performs routine maintenance on property as requested by Supervisor or Property Manager
• Assists with various physical tasks as directed; e.g., tearing down fences, digging potholes, etc.
• Assists with "make-ready" duties
• Helps clean and maintain storage areas
• Performs exterior painting duties when requested
• Completes minor and routine service requests when requested by Supervisor or Property Manager
• Distributes resident communications to residents; e.g., rakes, sweeps, shovels as circumstances warrant

Requirements

• 1+ years of related experience

Benefits

• Eligibility for semi-annual merit increases: January and July
• Paid every Friday
• Quarterly Bonus Opportunities – Site team members are eligible for performance-based bonuses each quarter when key KPIs and property metrics are achieved, rewarding strong results and teamwork
• Medical Coverage: Choice of two medical plans (PPO and HDHP) to fit your needs
• HSA Contributions: Company-funded contributions to your Health Savings Account (HSA) each year
• Dental, Vision & More: FSA, dental, vision, life, accident insurance, plus short- and long-term disability coverage
• Retirement Savings: 401(k) plan with company match to support your future
• Time Off: Company-paid holidays and weekly accrual of Paid Time Off equivalent to up to 16 days in the first year
• Emotional Wellbeing: Employee Assistance Program (EAP) for you, your dependents at home, and even children away at college
• Professional Growth: Professional development assistance to support your career goals