Porter

About the role

The Porter is responsible for maintaining the grounds, curb appeal, clubhouse, amenities, and other common areas at one or more properties to assist preserving the asset and to provide a quality living environment for the residents.

Responsibilities

• Maintain the cleanliness of exterior areas, including sidewalks, parking lots, courtyards, and landscaping by sweeping, blowing, picking up trash, pet waste, and removing debris.
• Clean and maintain all common interior areas such as lobbies, hallways, stairwells, laundry rooms, fitness centers, and restrooms, and restock supplies (toilet paper, soap, paper towels).
• Clean windows, doors, and other glass surfaces to maintain a polished appearance.
• Report maintenance issues or safety hazards to the Maintenance Supervisor, Community Manager, or General Operations Manager.
• Empty trash receptacles regularly, keep surrounding areas clean, and assist with bulk trash removal and recycling procedures.
• Interact with residents and visitors in a friendly, professional manner, addressing concerns or directing them to appropriate staff.
• Provide assistance to residents as needed, such as carrying items or giving directions.
• Perform seasonal tasks, including snow and ice removal, leaf blowing, and pressure washing exterior surfaces.
• Follow all safety procedures and use personal protective equipment (PPE); report any safety hazards immediately.
• Complete other duties and tasks as assigned.

Requirements

• High school diploma or GED equivalent.
• Custodial or general maintenance experience preferred.
• Valid driver’s license (property requires use of golf carts).
• Ability to use a personal smart device for property‑related apps and basic computer tasks, including Microsoft Outlook email.
• Proficiency in reading, writing, and speaking English.
• Ability to operate in a fast‑paced indoor and outdoor environment, multitask, and adapt to changing priorities.
• Five‑day onsite workweek, likely including weekend coverage.
• Physical ability to lift over 50 pounds, stand, walk, bend, and perform other strenuous activities; may need to operate heavy machinery.
• Occasional travel to various locations for meetings, projects, or on‑site work.
• No formal supervisory responsibilities; routine problems solved by following clear directions.

Benefits

• Competitive salary with experience‑based career growth.
• Medical, dental, and vision insurance.
• Paid parental leave.
• 401(k) employer match.
• Excellence rewards and wellness programs.
• 12 paid holidays and 15 PTO days.
• Housing discount of 20% for most positions.
• Opportunities for internal growth and empowerment within a purpose‑driven company.

Pay

The pay range for this position is $20.67 – $27.40 per hour. New hires generally start between $20.67 – $23.56 per hour. Final salary offers consider skill set, relevant experience, internal equity, and other business needs.

Schedule

This role requires a five‑day onsite workweek and may include weekend coverage.