Porter

About the role

We're seeking a talented Porter to join our team at Avenue5 Residential. This position involves meticulous upkeep of the grounds, amenities, and building exteriors, ensuring the highest level of customer satisfaction.

Responsibilities

• Remove trash and other debris from office areas and property perimeter on a daily basis.
• Absorb and prepare market-ready units for showings.
• Pressure wash exterior buildings, sidewalks, and other areas as needed.
• Assist with property emergencies, such as snow removal and clearing after inclement weather.
• Clean available apartments and model homes and common areas of the community, as directed.
• Address property maintenance concerns related to inclement weather conditions.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal.
• Interact courteously and professionally with current and potential residents.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.
• Clearly and immediately report any maintenance and/or life safety issues identified while performing regular assigned duties.
• Other duties as assigned.

Requirements

• High school diploma or equivalent.
• Ability to read, write, and understand English.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Maintain professional appearance and comply with prescribed uniform policy.
• Maintain a valid driver’s license, clean driving record, and current auto insurance.
• Must comply with all safety requirements.
• Complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
• Ability to shovel snow, apply ice melt, and operate a commercial snow blower.
• Passionate for meticulous curb appeal.

Skills

• Ability to use general office equipment.
• Ability to maintain confidentiality.
• Ability to interact courteously and professionally with residents and other properties.
• Ability to perform tasks under pressure and defuse difficult situations.
• Ability to shovel snow, apply ice melt, and operate a commercial snow blower.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Competitive pay plus basic life insurance and matching 401(k) contributions.
• A generous time-off plan including 10 paid holidays, a community service day, and your birthday.
• Mentoring, professional development, discounts, tuition reimbursement, and a robust recognition program.