Porter

About the role

We're seeking a talented porter to join our team. This position involves maintaining the grounds, amenities, and building exteriors of our properties, ensuring they are clean and attractive to attract and retain residents.

Responsibilities

• Remove trash and other debris from office areas and property perimeter on a daily basis.
• Absorb and prepare market-ready units.
• Pressure wash exterior buildings, sidewalks, etc.
• Assist with property emergencies, such as snow removal and/or other inclement weather emergencies, fires, and floods.
• Clean available apartments and/or model homes and common areas of the community, as directed.
• Address property maintenance concerns related to inclement weather conditions.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents always.
• Preserve and respect applicant and resident confidentiality.
• Foster a positive, active and collaborative relationship with residents, other properties and associated agencies.
• Clearly and immediately report any maintenance and/or life safety issues identified while performing regular assigned duties.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.
• Other duties as assigned.

Requirements

• High school diploma or equivalent is required.
• Ability to read, write and understand English.
• Ability to use general office equipment.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Maintain professional appearance and comply with prescribed uniform policy.
• Maintain a valid driver’s license, clean driving record and current auto insurance is required.
• Must comply with all safety requirements.
• Must complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
• Ability to shovel snow, apply ice melt and operate a commercial snow blower.
• Passionate for meticulous curb appeal.

Skills

• Ability to read, write and understand English.
• Ability to use general office equipment.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Ability to shovel snow, apply ice melt and operate a commercial snow blower.
• Passionate for meticulous curb appeal.