Pool Server - Seasonal
About the role
The Pool Server is responsible for taking accurate orders from guests, making food recommendations, and upselling food and beverage items to maximize profitability.
Responsibilities
- Takes accurate orders from guests
- Makes food recommendations to guests
- Upsells food and beverage items to maximize profitability
Requirements
- One year of food service experience, preferably in a hotel/resort environment
- Excellent customer service/communication skills to work with guests and provide high guest satisfaction
- Ability to work on AM, PM, weekend, and holiday shifts as required by operational needs
- Possess a strong knowledge of food and beverage preparation, hotel service standards, guest relations, and etiquette
- Maintains extensive knowledge of all menu and bar items
- Requires ability to learn and use telephone and POS computer systems used at the hotel
Qualifications
- Experience within a hotel/resort environment
Skills
- Patience
- Empathy
- A desire to provide excellent service for our guests
Benefits
- Competitive pay
- Health insurance benefits
- Team Member and Family & Friends hotel and restaurant discounts within the Noble House Hotel & Resorts family
- Matching 401k (After 1 year)
- On-Demand Pay (Earned wage access before payday!)
- Complimentary Parking
- Meals
Pay
Competitive pay
Schedule
Shifts may include AM, PM, weekend, and holiday work as required by operational needs.
Benefits
- Health insurance benefits
- Team Member and Family & Friends hotel and restaurant discounts within the Noble House Hotel & Resorts family
- Matching 401k (After 1 year)
- On-Demand Pay (Earned wage access before payday!)
- Complimentary Parking
- Meals
Culture
Be part of our award-winning team named TOP Workplace in San Diego 2022-2025 and TOP Workplace USA 2023-2025 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. The people who best fit Estancia La Jolla are sharp, hardworking team players. We are looking for candidates with experience in having fun!
The Offer
- Health insurance benefits
- Team Member and Family & Friends hotel and restaurant discounts within the Noble House Hotel & Resorts family
- Matching 401k (After 1 year)
- On-Demand Pay (Earned wage access before payday!)
- Complimentary Parking
- Meals
Equal Opportunity Employer
We are an equal opportunity employer M/F/V/D