Pool Server

Job Overview

Essential Duties and Responsibilities

• Provide attentive, personalized service to cabana guests or guests at the pool, ensuring a premium experience.
• Greet guests in a friendly and professional manner at the pool, lounge chairs, and cabanas.
• Take accurate food and beverage orders and deliver them promptly while maintaining quality standards.
• Present menus, share daily specials, and make recommendations to enhance the guest experience.
• Prepare and serve beverages and ensure that the cabanas, cart, and coolers are adequately stocked.
• Maintain a clean and orderly workspace and pool area.
• Keep all condiment containers clean and filled.
• Receive and visually inspect guest checks for any inaccuracies, then close the check to the proper method of payment.
• Absorb and assist in food preparation as required.
• Perform general cleaning tasks using standard hotel cleaning products, as assigned, to adhere to health standards.
• Abside by all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Perform all side work to include replenishing condiments and restocking kitchen shelves with supplies.
• Perform other duties as required.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

• Must be at least 18 years of age.
• Ability to provide high-touch guest service in a fast-paced, outdoor environment.

Education and/or Experience

• High school diploma or general education degree (GED).
• One to three months related experience and/or training.
• Equivalent combination of education and experience.
• Previous food and beverage, poolside, or hospitality experience preferred.

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.

Reasoning Abilities

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell.
• The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 50 pounds.
• Navigate wet surfaces and outdoor conditions safely.