Pool Server

About the role

We're hiring a Pool Server to join our team at Coral Casino Beach & Cabana Club, located right on Butterfly Beach in Santa Barbara. This is a great opportunity for someone who takes pride in consistency, enjoys engaging with people, and wants to be part of a team that delivers a polished, high-level experience every day.

Responsibilities

• Deliver exceptional hospitality by anticipating member needs and creating personalized, memorable experiences
• Build positive relationships with members and guests by providing attentive, friendly, and professional service at all times
• Greet members promptly, learn their preferences, and make thoughtful food and beverage recommendations
• Accurately take and deliver food and beverage orders while ensuring quality, presentation, and timeliness
• Demonstrate expert knowledge of menu offerings, ingredients, allergens, and beverage selections to confidently answer questions and accommodate dietary needs
• Maintain clean, organized, and fully stocked service stations, dining areas, and poolside service areas throughout each shift
• Support teammates and contribute to a collaborative environment that delivers a consistent luxury hospitality experience
• Monitor assigned sections proactively, anticipate guest needs by refilling beverages, clearing dishes, and checking in regularly
• Communicate effectively with the kitchen, bartenders, and leadership team to ensure seamless service and promptly resolve member concerns
• Process member charges accurately and handle all transactions in accordance with Club procedures
• Follow all food safety, sanitation, alcohol service, and workplace safety standards while maintaining a clean and safe work environment

Requirements

• Minimum of 1 year in the service industry
• High School Diploma or equivalent education preferred
• Basic knowledge of food and beverage operations
• Frequent standing/walking for prolonged periods of time, for at least eight hours
• Ability to climb stairs, balance, stoop, kneel, crawl, crouch, bend, stretch, twist, and reach, push, pull, carry, and lift at least 40 pounds
• Ability to withstand continuous repetitive motions

Qualifications

• Ability to stay composed in a fast-paced environment
• Team-oriented mindset with a strong work ethic
• Flexible availability, including weekends and holidays
• Strong attention to detail and situational awareness
• Ability to follow direction and adhere to safety protocols
• Positive attitude with a commitment to member satisfaction
• Professionalism, attention to detail, strong communication, and organizational skills
• Basic POS system knowledge and math skills
• Proactive problem-solving and ability to manage guest complaints effectively
• Honest, dependable, able to work in fast-paced environments with flexible availability (nights, weekends, holidays)

Skills

• Basic POS system knowledge
• Math skills
• Attention to detail
• Situational awareness
• Communication skills
• Organizational skills
• Problem-solving skills
• Guest complaint management

Benefits

• 401(k) Retirement Plan with employer match
• Premium Health Coverage (medical, dental, and vision plans)
• Paid Time Off
• Exclusive Employee Discounts (30% off Fin's menu and all retail items)
• Memorable Employee Events
• Unparalleled Work Environment (ocean views, historic luxury, and a professional team dedicated to excellence)

Pay

$17.00/hour | Non-Exempt (Overtime Eligible)

Schedule

Flexible availability, including weekends and holidays