Pool Operations Supervisor

About the role

This position is responsible for the daily operations, safety oversight, and supervision of seasonal staff at a City of Round Rock water park. The role ensures a clean, safe, and enjoyable environment for all by managing staff, coordinating rentals and programs, maintaining facility standards, and adhering to all regulations. Under the direction of the Aquatics Manager, this position provides excellent customer service and supports efficient operations throughout the water park season.

Responsibilities

• Oversees daily facility operations, including pool opening and closing procedures, guest experience, water park attractions, rental spaces, gates, and related areas.
• Assists with the selection, hiring, training, and scheduling of the seasonal water park operations team.
• Assigns and supervises on-site seasonal operations staff, including Pool Managers, Assistant Managers, Head Lifeguards, Lifeguards, Cashiers, and Pool Attendants.
• Manages the review and approval of employee timesheets.
• Reviews and approves daily financial reports for the water park in accordance with established fiscal control policies and procedures.
• Leads or assists with in-service training for all seasonal aquatics operations team members.
• Maintains accurate records and reports related to attendance, incident reports, chemical logs, and financial documentation.
• Assists with pump room operations, water chemistry, and mechanical troubleshooting.
• Coordinates maintenance needs with internal pool technicians and external contractors, ensuring timely resolution of issues.
• Evaluates and executes operational procedures, emergency action plans, and risk-management practices.
• Maintains inventory of facility supplies and equipment; recommends purchases and maintenance needs.
• Provides on-call support as part of a scheduled rotation.
• Performs other job-related tasks as required.

Requirements

• Bachelor's degree from an accredited four-year college or university in Recreation, Parks Administration, or a related field. Experience may substitute for the education requirement on a year-for-year basis.
• At least one (1) year of experience working in Aquatics facility operations.
• At least one (1) year of progressive leadership experience.

Qualifications

• American Red Cross Lifeguard Instructor Certification (required).
• CPR and First Aid (required).
• Valid Texas driver’s license (required).
• Water Safety Instructor/Swim Instructor Certification (preferred).
• Lifeguard Instructor Trainer Certification (preferred).
• Water Safety Instructor Trainer/Swim Instructor Trainer Certification (preferred).
• CPO or AFO certification preferred or willing to obtain within one (1) year of hire.

Pay

Posted pay range is the starting salary. Pay rate offered is based on experience.