Policy Issue Specialist

General Job Duties And Responsibilities

• Process new insurance policies and modifications to existing policies.
• Obtain information from policyholders to verify the accuracy and completeness of information on applications, related documents, and company records.
• Process and record new insurance policies.
• Correspond with insured to obtain information or inform them of account status or changes.
• Modify, update, and process existing policies to reflect any change in beneficiary, amount of coverage, or type of insurance.
• Perform other duties as assigned by the Department Manager.

Experience And Education Requirements

• A high school diploma or GED is required.
• An associates or bachelor's degree is preferred.
• Must have excellent computer skills with experience in Microsoft Tools.
• Must possess strong time management, organizational, problem solving, and customer service skills.
• Previous knowledge of life and health insurance is preferred.

Working Environment

• Must be able to perform in a very high paced environment and be flexible to multi-task or handle interruptions.
• Ability to work independently with excellent time management skills.
• Ability to prioritize and work on multiple projects while completing deadlines in an organized manner.
• Excellent problem-solving skills along with keen attention to details.
• Strong written and verbal communication, interpersonal, and relationship building skills.
• Ability to handle stressful situations appropriately.
• Ability to maintain confidentiality and privacy in every aspect of the job.

Job Essential Requirements

• Must be able to read, write, and speak English; Spanish is a plus.
• Must be able to work as scheduled.
• Must possess sight and hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position as stated above can be fully met.
• Must be able to bend, stretch, reach, and sit or stand at a desk during 85% of the workday.
• Must be able to lift, stoop, and carry small equipment items and supplies, possibly weighing up to 20lbs.

Benefits

Not specified.

Pay

TBD.

Schedule

TBD.