Policy Design Manager, Age-Appropriate Design

About the role

Serve as an internal subject matter expert, leveraging deep expertise in child safety, adult content, youth development, and age-appropriate design to:

• Draft new policies that help govern the responsible use of our models for emerging capabilities and use cases
• Design evaluation frameworks for testing model performance in areas of expertise
• Conduct regular reviews and testing of existing policies to identify and address gaps and ambiguities
• Review flagged content to drive enforcement and policy improvements
• Update our usage policies based on feedback collected from external experts, our enforcement team, and edge cases that you will review
• Work with safeguards product teams to identify and mitigate concerns, and collaborate on designing appropriate interventions for users across different age groups
• Advise on age assurance approaches and content classification frameworks in partnership with Enforcement, Product, Engineering, and Legal teams
• Educate and align internal stakeholders around our policies and our approach to safety in your focus area(s)
• Keep up to date with new and existing AI policy norms, regulatory requirements (e.g., age-appropriate design codes), and industry standards, and use these to inform our decision-making on policy areas

Requirements

• Experience as a researcher, subject matter expert, or trust & safety professional working in one or more of the following focus areas: child safety, youth online safety, age assurance, developmental science, content classification and rating systems, or adult content policy
• Drafting or updating product and / or user policies, with the ability to effectively bridge technical and policy discussions
• Designing or implementing age-appropriate experiences, age assurance mechanisms, or content classification / labeling systems
• Working with generative AI products, including writing effective prompts for policy evaluations and classifier development
• Aligning product policy decisions between diverse sets of stakeholders, such as Product, Engineering, Public Policy, and Legal teams
• Understanding the challenges that exist in developing and implementing product policies at scale, including in the content moderation space
• Thinking creatively about the risks and benefits of new technologies, and leveraging data and research to inform policy recommendations
• Navigating and prioritizing work efforts amidst ambiguity

Qualifications

• A Bachelor’s degree or an equivalent combination of education, training, and/or experience in a field relevant to the role as demonstrated through coursework, training, or professional experience

Skills

• Advanced degree in developmental psychology, child development, education, or a related field preferred
• Effective communication and collaboration skills
• Ability to work independently and manage multiple projects simultaneously
• Strong analytical and problem-solving skills
• Knowledge of AI policy norms, regulatory requirements, and industry standards

Benefits

Competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.

Pay

$245,000 - $285,000 USD

Schedule

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.