Police Dispatcher

Responsibilities

• Answer and triage emergency/non-emergency calls; dispatch units and track status in CAD.
• Operate police radio, public safety lines, and departmental phone lines.
• Monitor nearby public-safety radio traffic and campus security cameras; relay actionable information.
• Receive and document safety complaints and hazards; assist partner agencies when requested.
• Monitor fire alarm panel and elevator call boxes, dispatching response as necessary.
• Cook up and maintain CAD/RMS entries and the computer log for calls and officer activity.
• Issue and log keys, radios, and other equipment; manage lost-and-found documentation.
• Receive and distribute departmental mail and faxes; support routine front-desk tasks.
• Serve as first point of contact at the front desk and on operator lines.
• Routinely route requests for information or assistance to the appropriate campus department; provide directions and referrals.

Qualifications

• Minimum Qualifications: High school diploma or the equivalent.
• Preferred Qualifications: Knowledge of public-safety call taking, radio use, and plain-language; CAD/RMS basics, call types, and incident codes; and campus resources and referral paths.
• Skills: Clear oral and written communication under pressure; multitasking across phone, radio, CAD entry, and monitoring; and customer service with conflict de-escalation and professional phone manners.
• Other: Ability to set priorities, gather facts, and give pre-arrival guidance; keep accurate logs and protect FERPA/PII; use camera and alarm systems and relay useful details; work rotating shifts, nights, weekends, holidays, and emergencies; and meet background and policy standards.

Benefits

• Application Process: Interested candidates must apply online.
• Application Deadline: Applicant review will begin immediately and continue until a candidate has been selected.
• Pay: Minimum hiring range $14.00 - $20.00 per hour (Market Range 04); Salary commensurate with education and experience.