Jobs · OTHR · California

Poker Dual Rate Dealer / Supervisor (On Call) (37137)

Agua Caliente Casinos · Rancho Mirage, CA · 1 mo ago
OTHRFull-time

About the role

Assists in the responsibilities of the day to day operations of the Poker Room. Performs the duties of either a Poker Dealer or Poker Supervisor as directed by the Poker Manager or Shift Manager.

Responsibilities

  • As a Supervisor:
    • Possesses a good working knowledge and understanding of Poker Games.
    • Monitors the performance of subordinates, ensuring adherence to Casino policies and procedures.
    • Approves and oversees count table inventory at the beginning and end of shifts.
    • Facilitates replenishment of chips.
    • Supervises issuance of cards.
    • Instructs personnel on table assignment.
    • Handles minor guest complaints.
    • Maintains integrity of the Poker Games.
    • Assists the Poker Manager and/or Shift Manager with gaming operations.
    • Can perform duties assigned by Shift Manager.
    • Directly supervises the dealers.
    • Carries out supervisory responsibilities in accordance with the ACC policies and procedures as well as applicable laws.
    • Responsibilities include planning, assigning, and directing work; gives input on performance appraisal; rewarding and disciplining employees; addressing complaints and resolving problems.
  • As a Dealer:
    • Maintain a friendly relationship with guests.
    • Exchange cash for playing chips.
    • Deals the games in accordance with ACC Poker procedures.
    • Adheres to ACC policies, procedures and Internal Controls.
    • Maintains the integrity of the Poker Room activities.
    • Responsible for table security at all times.
    • Maintains a clean and neat table at all times.

Qualifications

  • One or more years related experience and/or training; or equivalent combination of education and experience.
  • Must pass Dealer audition and proficiency test.
  • Must be able to communicate in English.

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