PMO Segment Leader, Program Management

About Carrier

Carrier Global Corporation is a global leader in intelligent climate and energy solutions, dedicated to creating innovations that enhance comfort, safety, and sustainability. Through advancements in climate solutions such as temperature control, air quality, and transportation, Carrier improves lives, empowers critical industries, and ensures the safe transport of food, lifesaving medicines, and more. Since inventing modern air conditioning in 1902, Carrier leads with purpose: enhancing the lives we live and the world we share. The company’s success is driven by its world-class, inclusive workforce that prioritizes the customer at the center of everything it does. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the Role

The PMO Segment Leader is responsible for executing approved program commitments within an assigned business segment. This role leads Program Managers, manages segment execution performance, ensures launch readiness, resolves execution barriers, and provides informed inputs to portfolio, capacity, business planning, and governance discussions.

Responsibilities

• Lead execution of approved programs within the assigned segment.
• Directly manage Program Managers and set expectations for execution rigor, accountability, risk management, and escalation.
• Balance Program Manager workload and capacity within the segment.
• Ensure delivery against approved scope, schedule, cost, quality, risk, and launch commitments.
• Translate governance, portfolio, and leadership decisions into actionable segment execution plans.
• Provide segment execution feasibility, capacity, risk, timing, and resource inputs to support portfolio planning.
• Develop segment roadmap recommendations, execution sequencing options, and recovery plans when constraints or risks emerge.
• Recommend segment resource tradeoffs and execution priorities within approved portfolio direction.
• Support Annual Operating Plan (AOP) and Long-Range Planning (LRP) with realistic segment execution assumptions, risks, and timing considerations.
• Develop PM capability, readiness, succession, and growth within the assigned segment.

Decision Authority

• Approves segment execution plans, PM workload balancing, program recovery actions, and segment escalation priorities within approved portfolio direction.
• Escalates unresolved delivery, resource, governance, customer commitment, and launch readiness risks through defined PMO channels.
• Consulted on portfolio prioritization, roadmap timing, capacity alignment, and cross-segment tradeoffs.

Scope

• Assigned business segment or portfolio area.
• Direct leadership of assigned Program Managers.
• Execution performance, launch readiness, risk management, and resource planning within the segment.
• Cross-functional influence across Engineering, Product, Manufacturing, Supply Chain, Quality, Finance, and business stakeholders.

Key Interfaces

• PMO Leader for portfolio direction, escalation alignment, governance expectations, and resource tradeoff discussions.
• PMO Operations & Capability Leader for reporting, governance process, dashboards, data quality, and planning support.
• Lead / Principal Program Managers for critical programs, dependency management, and portfolio-slice visibility.
• Functional leaders for technical delivery, resource constraints, readiness, and issue resolution.
• Business leaders for segment priorities, customer commitments, timing, and execution risks.

Success Measures

• Segment Delivery: Approved portfolio commitments are delivered predictably within the segment.
• PM Leadership: Program Managers have clear priorities, balanced workload, coaching, and development support.
• Launch Readiness: Programs are prepared for launch with risks, dependencies, and readiness requirements actively managed.
• Risk Management: Segment execution risks are identified, mitigated, and escalated before significant business impact.
• Governance Compliance: Programs follow PMO, PDP, Passport, and reporting requirements.
• Segment Planning Quality: Segment capacity, timing, risk, and resource inputs improve planning and portfolio decisions.

Requirements

• Bachelor’s degree.
• 3+ years of experience leading complex programs, program teams, or cross-functional execution in product development or operations environments.
• 3+ years of demonstrated ability to lead people, manage execution risk, and drive delivery through teams.

Preferred Qualifications

• People leadership experience in a matrixed product development environment.
• Experience with portfolio reviews, capacity planning, launch readiness, stage-gate governance, PDP, or Passport processes.
• PMP, Lean, Agile, or leadership development certification.
• Strong communication, stakeholder alignment, resource planning, and recovery planning skills.

Pay

The annual salary for this position ranges from $143,000.00 to $286,000.00. Factors that may affect pay within this range include skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

This position is eligible for short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for the following benefits:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days (up to 15 days); paid sick days (up to 5 days); paid personal leave (up to 5 days); paid holidays (up to 13 days); birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

To learn more about Carrier’s benefits offering, visit Work with us | Carrier Corporate.

The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.