PMO Manager

Insight at a Glance

14,000+ engaged teammates globally
$8.2 billion in revenue in 2025
Certified as a Great Place to work in 9 Countries in 2025
Fortune 500 Company (No. 447) in 2025
Received 25+ industry and partner awards in the past year
$1.4M+ total charitable contributions in 2024 by Insight globally

Position Overview

The PMO Manager is a delivery leader responsible for managing Project Managers and Project coordinators supporting medium-to-large service accounts, overseeing multiple sub-projects and deliverables. Serving as the escalation point for PMs and PCs responsible for client scope, time, cost, quality, communication, risk and stakeholder management. This role ensures integrated program delivery that adheres to PMO best practices and standards, while providing delivery leadership and functional coaching to project teams.

What You’ll Do

• Plans, creates, and manages program-level budgets and financial strategies, tracking metrics, forecasting trends, and ensuring financial accuracy across all sub-projects against signed SOW commitments
• Manages and communicates all revenue timing changes and their impact on program financials, driving monthly P&L reporting with the account team and regional management
• Reviews and integrates the scope of all sub-projects into a unified program scope baseline, partnering with pre-sales post-signature to align on contracts, budget, and timeline for successful delivery transition
• Applies expert knowledge of contract structures, lead times, and obligations to protect program scope and commercial terms, evaluating and authorizing or escalating scope change requests against contractual, schedule, and financial impacts
• Serves as the executive-level relationship owner across the program, managing sponsor expectations, navigating organizational challenges, driving client satisfaction, and positioning Insight as a long-term strategic partner
• Partners with Sales and account leadership to identify, qualify, and support strategic account-growth opportunities while maintaining delivery governance
• Develops a program strategy and provides delivery-led leadership to project teams, communicating a clear program vision, influencing cross-functional teams around shared delivery objectives, and developing future PM leaders through functional coaching and capability-building initiatives

What You’ll Need To Join Insight

• At least 5-8 years of leading Program/Project Managers, including at least 2+ years leading complex programs or multi-workstream engagements
• Experience in IT services or technology deployment environments is preferred
• Excellent communication, negotiation, and problem-solving skills with proven strategic leadership ability
• Demonstrated ability to manage competing priorities and drive outcomes across large, complex programs
• Demonstrated ability to influence up and down across organizational levels and across business units
• Demonstrated commitment to customer care and client satisfaction at an executive relationship level
• Experience with project management tools (e.g., Microsoft Project)
• Experience with the Microsoft Suite, including Outlook, Excel (formulas, charts, filters, data sorting), Word, SharePoint, and PowerPoint
• PMI PMP certification PMI-ACP (Agile Certified Practitioner) or Scrum Master certification (CSM or PSM) — one required

Nice To Have Qualifications

• ITIL Practitioner or Intermediate PM Change Management certification
• Active PMI membership
• Experience in IT services or technology deployment environments

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Moderate noise (i.e. business office with computers, phone, and printers, light traffic).

Posting Notes

Fort Worth || Texas (US-TX) || United States (US) || Global Operations || None || US - Fort Worth, TX