PMO Director
Key Responsibilities
- Own the execution and performance of a defined portfolio of customer programs
- Support project level P&L ownership across the business to drive accountability to both customer deliverables and internal business commitments
- Provide leadership and oversight across multiple concurrent complex projects, balancing scope, schedule, budget, and resource capacity
- Lead, coach, and develop a team of Project Managers responsible for individual projects within the portfolio
- Set clear expectations for execution discipline, customer communication, risk management, and reporting
- Lead staffing, performance management, and professional development within their team and across the PMO
- Lead resource planning across the Design & Engineering portfolio
- Accountable for proposal development for new customer opportunities, collaborating with PMO, Business Development (BD), Engineering, and Operations to define scope, timelines, financial assumptions, and technical pathways
- Serve as the primary execution leader during early customer engagements, ensuring a seamless transition from pitch to contract award and program kickoff
- Ensure disciplined execution of Design & Engineering Statements of Work, inclusive of external manufacturing transfers
- Maintain accountability for scope, schedule, budget, & quality across the portfolio
- Maintain a continuous improvement mindset to work cross-functionally to identify and close opportunities to improve our ability to deliver positive outcomes for customers and Forj Medical
- Drive consistency across the business with respect to program execution and cross-functional interactions
- Act as a senior customer interface & escalation point for program execution
- Partner with the Commercial team to ensure Voice of the Customer (VOC) feedback is continuously captured, reviewed, and integrated into program delivery
- Use execution insights to inform customer engagement strategies, future opportunities, and portfolio planning
- Ensure a clear ownership transition from NPI team to ongoing production team
- Partner with Account Management and Operations to ensure continuity and stability in long-term production programs
- Retain escalation & governance oversight as required to support customer success
- Lead cross-functional program execution across Engineering, Quality, Regulatory, Manufacturing, Supply Chain, Finance, and Operations
- As the primary escalation point for program challenges, engage appropriate SMEs to resolve issues efficiently
Qualifications
- Bachelor’s degree in engineering, Life Sciences, Business, or related field or 8-10 years of equivalent experience
- 5–8+ years in leadership roles managing PMO or large portfolios
- 12–15+ years of experience in project/program management preferred
- Experience in med-tech, medical device, or regulated manufacturing environments
- Direct exposure to CDMO or contract manufacturing operations (strongly preferred)
- Experience with: PM tools: Jira, MS Project, etc.
- ERP/MRP: Epicor, SAP, Oracle, or equivalent
- New Product Introduction (NPI)
- Capacity planning and production scheduling
- Demonstrated experience with data, financial, & performance management
- Certifications (preferred): PMP (Project Management Professional), Agile / Scrum certification (SAFe, PMI-ACP, etc.)
Pay
The expected starting salary for this position is $200,000 to $250,000 depending on qualifications. As part of your overall rewards, we offer a comprehensive benefits program.
EEO Statement
Forj Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Employment Requirement
Must be authorized to work in the United States.