PMO Admin

We are seeking a detail-oriented and proactive PMO Administrator to support the Project Management Office by coordinating project governance, portfolio reporting, process improvement, and cross-functional collaboration. This role owns the story leadership sees: translating project, portfolio, and software implementation data into clear, executive-ready dashboards and insights that drive informed business decisions across the firm.

About the Role

• Support the planning, coordination, and administration of project and program portfolios across multiple project teams
• Develop and maintain templates for project documentation, governance frameworks, standard operating procedures (SOPs), and PMO best practices
• Design, build, and maintain executive-ready dashboards covering revenue, forecast accuracy, utilization, margin, delivery health, and project risk across the professional services and PMO portfolio
• Present dashboard insights and key performance indicators (KPIs) directly to executive leadership on a recurring cadence, providing real-time project and business visibility
• Continuously refine reporting and dashboards based on leadership feedback and evolving business priorities
• Track and report on software implementation timelines, milestones, and support escalations to give leadership a unified view of the full customer delivery lifecycle
• Onboard new projects into Laserfiche
• Partner with business leaders to define project milestones, budgets, resource plans, and success metrics for strategic initiatives
• Identify opportunities to improve PMO processes, streamline workflows, and implement best practices that enhance operational efficiency
• Support the implementation, administration, and continuous improvement of project management and business systems
• Serve as a subject matter expert (SME) for PMO tools, providing guidance, training, and process documentation to end users
• Ensure projects comply with organizational governance, reporting standards, and established PMO methodologies by conducting required audits
• Create invoice requests at various intervals (monthly, milestone, down payments)

Requirements

• 2–5+ years of experience in PMO or business operations, project coordination and business analysis
• Strong proficiency with MS Suite - Word, PowerPoint, Excel (PivotTables, XLOOKUP/VLOOKUP, Power Query, dashboards)
• Working knowledge of Salesforce CRM (reports, dashboards, data management, workflow support)
• Demonstrated proficiency with reporting and visualization tools such as Microsoft Power BI or Tableau, with a portfolio or work sample of executive dashboards preferred
• Understanding of PMO governance, project lifecycle, risk management, project scheduling and budgeting, scope management, change management, Standard Operating Procedures (SOPs)
• Experience with project management tools such as Microsoft Project, Azure DevOps etc.
• Strong verbal and visual communication skills, with experience presenting data-driven insights to senior leadership and stakeholders

Schedule

• Hybrid: Three days per week (Tuesday, Wednesday and Thursday) in-office in Long Beach, CA
• Remote work from home on Mondays and Fridays
• Ability to work flexible hours when needed to accommodate traveling for marketing events

Pay

Salary range from $28.85/hr - $37.50/hr. Pay is based on several factors including but not limited to education, certifications, candidate’s geographic region, job-related knowledge, skills and years of experience amongst other factors.

Benefits

• 15 Days of Vacation
• 3 Floating Holidays
• 2 Paid Volunteer Days
• 9 Paid Holidays
• Hybrid Work Environment
• Free Parking: covered and EV charging stations
• Various 401(k) Investment Options and Generous Company Match
• HMO and PPO Medical Care Options (Employees are fully covered under HMO)