PM Cook III - Bourbon Steak

About the role

The Ritz-Carlton Charlotte stands as a modern crown jewel in the Queen City where sophistication meets a legacy of innovation. Just as prospectors once arrived in the Carolinas chasing the promise of gold, today’s guests are drawn to this refined urban retreat in pursuit of something equally rare: effortless luxury, personalized service and moments that feel like true precious finds. At the Ritz-Carlton Charlotte, retreat reveals itself in thoughtfully curated moments—from a serene penthouse spa, to a refined Golden Hour each evening at our lobby’s Treasure Chest bar. Culinary experiences shine under the partnership of Michael Mina, along with vibrant dining concepts from Stephen and Ayesha Curry. This is the story of the Carolina Gold Rush reimagined into a stay that truly sparkles.

Bourbon Steak by Michelin-starred, award-winning chef Michael Mina is a modern American steakhouse renowned for its exceptional culinary craftsmanship, premium cuts of beef, fresh seafood, and signature hospitality. Combining refined dining with a warm and approachable atmosphere, Bourbon Steak delivers a memorable guest experience through meticulous attention to detail, innovative cuisine, and personalized service. Through a commitment to quality, teamwork, and culinary innovation, Bourbon Steak sets the standard for luxury dining and unforgettable restaurant experiences.

As a Cook III, you will play a key role in delivering exceptional dining experiences through precise preparation, cooking, and presentation of high-quality menu offerings. Working collaboratively with team members, you will contribute to a seamless guest experience and elevated level of service that defines fine dining.

Responsibilities

• Prepare, portion, chop, measure, and mix ingredients accurately to support consistent food quality and efficient daily production.
• Cook and present menu items with precision and attention to detail to consistently deliver the quality, presentation, and craftsmanship expected in a luxury dining experience.
• Operate kitchen equipment safely and effectively to support timely preparation and execution of menu items.
• Monitor food quality, portioning, cooking temperatures, and product consistency to ensure dishes meet established culinary and food safety standards.
• Prepare and present cold food items with accuracy and attention to detail to meet quality and presentation expectations.
• Set up, maintain, and break down workstations to promote efficient workflow and a clean, organized kitchen environment.
• Clean and sanitize kitchen areas, equipment, tools, and utensils to maintain food safety standards and a safe, hygienic work environment.

Requirements

What's expected of you:

• Maintain the highest standards of food safety, cleanliness, and product quality.
• Follow all company, safety, sanitation, and security policies and procedures.
• Report maintenance concerns, accidents, injuries, and unsafe conditions promptly.
• Communicate professionally and support a respectful, service-focused work environment.
• Maintain a professional appearance, protect company assets, and safeguard confidential information.
• Participate in required training and consistently uphold established operational standards.

Physical requirements:

• Stand, walk, and move throughout the kitchen for extended periods.
• Reach, bend, twist, pull, stoop, and perform repetitive motions as part of daily culinary operations.
• Safely move, lift, carry, push, and pull items weighing up to 25 pounds without assistance.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience required.
• License or Certification: None required.