Plumbing Service Technician - SIGN ON BONUS up to $2500

Our Mission

Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy. Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

Why Join Hiller

• Healthy Work/Life Balance
• Established Career Paths
• Advancement Opportunities
• Year-round work – NO LAYOFFS
• 401k Plan w/ Company Match
• Employee Referral Program
• Regular Performance Reviews
• Paid Training in our state-of-the-art facility
• Benefits
• Medical, Dental & Vision insurance
• Long and Short-term disability
• Company paid $50,000 life insurance
• Company paid vacation
• Paid holidays
• Medical Flex Spending accounts – Family care

Position Responsibilities

• Create a positive customer experience by completing calls correctly the first time with quality and care to applicable codes and to Hiller standards to avoid refunds and recalls ensuring customer satisfaction
• Adjust, repair, replace sewage and sump pumps
• Communicate the benefits of Club Memberships
• Complete all required documentation on services, collect, record, and deliver fees to designated office administration
• Consistently provide accurate True Transparency pricing
• Cut, thread, assemble and install pipes; connect valves; caulk joints; and test finished job by allowing water to flow through correctly
• Perform a thorough and accurate plumbing inspection including Health & Safety Checklist and communicate findings to the customer in a written option sheet
• Perform all plumbing service and replacements to applicable codes
• Repair of drain, sewer, and water lines
• When issues are identified, prepare a detailed finding report with pictures to discuss with the customer, present repair options to include cost using the options sheet
• Perform other duties as assigned

Education/Certification Requirements

• Experience preferred in installation, maintenance, troubleshooting and correcting diverse plumbing service issues.
• A High School diploma or general education degree (GED) required.
• A valid driver's license, and approved to drive by Company's insurance carrier.