Plumbing Sales Associate

About the role

Be the Face of Our Business! Counter Sales Associate at Plumbers Supply Co – Franklin, IN! Are you a customer-focused professional with a passion for sales and a knack for providing expert solutions? Plumbers Supply Co, a reputable family-owned business with over a century of service, is looking for a dynamic Counter Sales Associate to be a key member of our Franklin, Indiana branch. If you thrive on helping customers and want to build a career with a stable and respected company, we want to talk to you! Your Opportunity To Shine In Franklin At Plumbers Supply Co, our success is built on a foundation of exceptional service and a supportive team environment. We are deeply committed to our customers and to each other. As the first point of contact at our counter, you are not just a salesperson; you are a trusted advisor and a vital part of our continued success in the community.

Responsibilities

• Promptly and courteously greet and assist all walk-in and telephone customers, providing a welcoming and professional experience.
• Utilize your technical knowledge to confidently recommend and sell plumbing products that perfectly meet customer requirements.
• Efficiently and accurately process all customer orders, quotes, and returns.
• Diligently monitor shipment schedules to ensure timely delivery of products and expedite orders as necessary to meet customer deadlines.
• Serve as a go-to resource, providing detailed product information, suggesting alternatives, and offering technical support to enhance customer satisfaction and build trust.
• Maintain a professional appearance and demeanor at all times, reflecting the high standards of Plumbers Supply Co.

Skills

• Passionate about directly assisting customers with their plumbing needs, providing knowledgeable advice, and ensuring they leave with the right solution every time.
• Energized by a fast-paced, customer-centric environment where you can build relationships and solve problems on the fly.
• Thrives on constant customer interaction and dedicated to delivering a level of service that turns first-time visitors into lifelong clients.

Qualifications

• High School Diploma or GED Equivalent.
• A minimum of 2 years of experience in a similar sales or customer service position is preferred.
• A highly motivated, competitive spirit, and a strong drive to excel in a sales-focused role.
• Excellent verbal and written communication skills to clearly interact with customers and team members.
• The ability to thrive and take initiative in a fast-paced, self-directed customer service environment.
• The physical ability to routinely lift up to 50 lbs and stand for up to 8 hours daily.

Benefits

• Competitive Pay
• Excellent Health Coverage: Medical, dental, and vision insurance.
• Generous Time Off: 10 paid holidays plus paid vacation and sick time.
• Peace of Mind: Life and disability insurance.
• Focus on Wellbeing: A robust wellness program with exciting incentives.
• Secure Your Future: 401K with a company match.
• Financial Guidance: Support through our partnership with Cerity Partners.