Plumbing & HVAC Counter Sales Associate

Your Mission

As a Plumbing & Heating Counter Sales Associate, you'll be a pivotal part of our success story by enhancing sales and ensuring customer satisfaction. Your efficient assistance will guide both walk-in and telephone customers in selecting and acquiring the products they need.

Daily Opportunities Include

• Take orders at the counter and enter them accurately into the system.
• Swiftly solve customer issues or engage the right team member to resolve them.
• Retrieve orders from our warehouse with precision and speed.
• Attend product training meetings to stay in the know.
• Contribute to after-hours scheduled physical inventory counts.
• Dive into company-sponsored sales promotions.
• Collaborate with other departments for swift resolution of customer service matters.

The Ideal Candidate

• An unwavering passion for exceptional customer service.
• A dedicated team player.
• Proficiency in using electronic and published catalogs to provide product details, pricing, and availability.
• An organized mind with a meticulous eye for detail.
• The knack for increasing sales and average order size through cross-selling, up-selling, add-on sales, and promoting new products.
• A commitment to maintaining clean and appealing merchandising and counter areas.
• While not required, prior wholesale distribution knowledge and plumbing/HVAC experience are a plus.
• A hunger for continuous learning and professional growth.
• Availability from Monday to Friday (7 AM to 5 PM) with overtime opportunities.

Unlock Full-Time Benefits

• Competitive wages that recognize your skills and dedication.
• Comprehensive health, dental, vision, and life insurance coverage.
• Paid time off to relax and rejuvenate.
• A 401(k) plan with an employer match to secure your financial future.

Our Core Values

• Provide value in ALL of your relationships.
• Embrace small-town values.
• Hunger for personal and company development.
• Eagerness to help others succeed.
• Make productive use of your time and talents.
• Dedication, knowledge, and motivation.