Plumbing Helper

About the role

The Plumbing Helper is responsible for assisting with plumbing service, maintenance, repair, and troubleshooting activities for residential and commercial customers in accordance with company standards, safety requirements, and applicable codes. This entry-level role supports field service operations while developing technical skills, customer service abilities, and operational experience within plumbing service environments.

Responsibilities

• Aid in diagnosing, servicing, repairing, and maintaining plumbing systems, fixtures, and related equipment.
• Support service technicians with troubleshooting, inspections, installations, and repair activities.
• Read and interpret basic work orders, diagrams, specifications, and service documentation as assigned.
• Identify plumbing issues and complete repairs in accordance with company standards and applicable codes.
• Maintain tools, equipment, vehicles, and work areas in safe and organized condition.
• Ensure compliance with company policies, safety procedures, plumbing codes, and operational standards.
• Accurately record service records, work orders, and jobsite documentation as required.
• Coordinate with field personnel, supervisors, customers, vendors, and internal departments regarding service activities and jobsite needs.
• Provide professional customer interactions and maintain positive customer relationships during service visits.
• Support jobsite organization, material handling, and operational efficiency throughout service activities.
• Participate in training and skill development activities to expand plumbing service knowledge and technical capabilities.
• Perform additional duties as assigned.

Qualifications

• Basic knowledge of plumbing systems, service procedures, tools, and construction practices preferred.
• Ability to read and interpret basic technical documents and work instructions.
• Strong organizational, communication, and problem-solving skills.
• Commitment to workplace safety and quality workmanship.
• Ability to safely use hand tools, power tools, plumbing equipment, and mobile devices.
• Strong attention to detail and willingness to learn.
• Ability to work independently and collaboratively as part of a field service team.
• Ability to pass pre-employment screenings such as background and motor vehicle record checks.

Specific Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Previous plumbing, construction, service, or field experience preferred.
• Training: Enrollment in or completion of plumbing trade training preferred.
• Certifications/Licenses: Relevant industry certifications or licenses preferred, and required where necessary to perform job duties.
• Language: Ability to speak, read, and write English preferred, and required where necessary to perform job duties.
• Physical Requirements: Use ladders, hand tools, plumbing equipment, service materials, and mobile devices; stand, walk, climb ladders and stairs, kneel, bend, stoop, crouch, crawl, reach, and lift throughout the workday; sit for extended periods while driving to and between job sites; work on active job sites, indoors and outdoors, including attics, crawlspaces, and confined or elevated spaces; wear safety gear such as Personal Protective Equipment; maintain dependable transportation and consistent, reliable attendance to meet customer service and operational needs; exercise sound judgment and make independent decisions within established company policies and procedures; communicate in person, by phone, and electronically, including on a tablet, smartphone, and other office technology; travel as required to support project and operational needs; lift, carry, push, and pull at least 50 pounds.

Company Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States. Our commitment to our employees is reflected by our actions: Safety is Priority One - and our record shows itCompetitive PayCompany 401K plan with Employer Contribution MatchCompany Paid Time OffCompany Paid Life InsuranceChoice of Medical Coverage including Prescription and Short Term Disability PlansChoice of Dental and Vision CoverageOptional Long-term Disability, Critical Illness, Accident, Legal and Pet CoverageAuto and Home Insurance Discount Programs

EEO Statement

Please note that no agencies will be considered for this position. Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

Equal Employment Opportunity

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.