Plumbing Branch Associate

About the role

Working at Reece & Fortiline means being part of a growing global company that brings its purpose and values to life every day. It celebrates team members living its values and provides opportunities for a long and remarkable career. Reece & Fortiline supports essential industries, bringing clean air and water to everyone.

Responsibilities

• Participate in a structured training path to learn branch operations including order entry, inventory control, receiving, deliveries, counter support, and customer service.
• Master key systems and tools—including ERP, inventory management, and quoting platforms—to support accurate and efficient daily operations.
• Aid with stock management, cycle counts, merchandising, and warehouse organization to ensure product availability and operational accuracy.
• Support order fulfillment, delivery coordination, and project scheduling to provide smooth and timely customer experiences.
• Identify opportunities to streamline processes and improve branch workflow as part of your leadership development.
• Build strong, trust-based relationships with customers through responsive service and consistent follow-through.
• Develop foundational product knowledge to help customers select the right plumbing solutions.
• Support sales efforts by recommending complementary products and helping identify customer needs and opportunities.
• Use a consultative approach to provide solutions that enhance customer results and overall project success.

Qualifications

• Education: High school diploma or equivalent required; additional education in business, construction, logistics, or related fields preferred.
• Experience: 1+ year in customer service, warehouse operations, retail, or construction trades; experience in plumbing or building supply is a plus but not required.

Skills

• Interest in growing into a leadership role within a branch environment.
• Strong interpersonal communication and organizational skills.
• Ability to multitask in a fast-paced environment while maintaining accuracy and attention to detail.
• Eagerness to learn, take direction, and embrace feedback as part of a development path.

Benefits

All Full-time Associates Are Eligible For The Following Benefits:

• Medical and Dental Insurance
• Flexible Spending Accounts and Health Savings Accounts
• Company-paid Life Insurance
• Short Term Disability
• 401(k) Plan
• Paid Time Off (PTO) - plus paid holidays
• Parental Leave
• Voluntary Benefits
• Vision
• Long-term Disability
• Voluntary Life and AD&D Insurance
• Additional Voluntary Benefits through Corestream

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.