Pleasant Prairie-Sales Lead

About the role

Part-Time Manager Opportunity at Claire's — a brand focused on self-expression, creativity, and bringing the latest trends to life for customers. This role suits someone who thrives in a fast-paced retail environment, loves engaging with customers, and has a passion for driving sales.

Responsibilities

• Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
• Piercing Excellence: Join the ranks of piercing experts through comprehensive training. Conduct piercings, educate on aftercare, maintain a sterile environment, and address questions and concerns throughout the process.
• Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless.
• Team Collaboration: Support the Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers and coworkers love.
• Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style and suggest products to boost sales.
• Store Operations: Oversee operations with efficiency — managing inventory, handling cash transactions, visual merchandising, and coordinating promotional activities so every aspect reflects the fun and joy that defines Claire's.
• Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment.

Requirements

• At least one year of retail experience, ideally with leadership or sales-driving responsibility
• At least one year of retail management experience
• Completed some high school
• Ability to conduct piercings with patience and empathy, particularly with young or anxious customers
• Proficiency operating a POS system to facilitate transactions and manage sales efficiently
• Physical capability: stand during scheduled shifts; maneuver 11–35 kg (25–75 lbs); bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise and assisting customers
• Passion for providing customers with opportunities to express themselves freely every day
• Energized by interacting with customers and striving to provide excellent service throughout their visit
• Alignment with values: teamwork, compassion, integrity, customer delight, diversity, and self-expression
• Strong verbal and written communication skills for effective interaction with customers, employees, and management
• Strong grasp of mathematics essential for inventory management, sales analysis, and cash handling
• Driven team player with a positive attitude and willingness to learn
• Self-motivated and organized; some stores may require working alone at times
• Passion for fashion and staying up to date with the latest trends to enhance customer experience and drive sales
• Ability to create a curated fashion look with product during shift
• Sales-obsessed energy: love the thrill of making a sale, hitting goals, and turning browsers into buyers
• Social and digital savvy: know what's trending and viral, and how to translate that into an amazing customer experience
• Customer-first mentality: get people and love making them feel confident and empowered

Benefits

• Epic Employee Discount: Score the latest accessories at an amazing discount
• Career Glow-Up: Real opportunities for promotions and career growth
• Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines
• Part-time benefits: Voluntary welfare plans, 401(k) match, vacation time, sick time, and paid leave in required states
• Full-time benefits (for reference): Medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time, and paid leave
• Sick Time (Washington State): All employees accrue paid sick time at the rate of 1 hour for every 30 hours worked

Pay

All positions are compensated at or above the legally mandated minimum wage for the work location. Final compensation is determined by factors including relevant work experience, education, certifications, skills, and geographic location.