Player Relations Associate

Position Overview

We are seeking a spirited Player Relations Associate at our new flagship Long Island City location. The Player Relations Associate will play a key role in creating a welcoming and friendly environment and facilitating a memorable experience for our players.

Responsibilities

• Greet and direct players/customers/members, check players in, ensure completion of waivers, and other administrative duties.
• Respond to customer service inquiries.
• Facilitate equipment rentals.
• Maintain the Pro Shop; sell merchandise, restock inventory, overall organization.
• Handle credit card transactions.
• Provide basic information about programming and/or direct to someone who can.
• Aid the players and coaches if something is needed on the courts.
• Support Assistant Managers and General Manager with other miscellaneous tasks as needed.

Skills & Qualifications

• Friendly, trustworthy, and reliable person with exceptional customer service skills.
• Flexible schedule availability, including weekends and evenings
• Comfortable using POS systems, iPads/laptops, and other technology
• Strong multitasker able to “wear many hats” in a fast-paced environment
• Demonstrates integrity, credibility, and dedication to CityPickle’s mission
• Pickleball experience highly preferred

Compensation

$20/hour

Hours

Up to 40 hours per week

Start Date

April 21st 2026

Qualifications

• Flexible schedule availability, including weekends and evenings
• Club operating hours:
• Monday - Thursday: 7:00am - 9:00pm
• Friday - 7:00am - 10:00pm
• Saturday - 8:00am - 10:00pm
• Sunday - 8:00am - 9:00pm

Benefits

N/A

Pay

$20/hour

Schedule

Up to 40 hours per week