Jobs · Information Technology · California

Player Development Host II (36439)

Agua Caliente Casinos · Rancho Mirage, CA · 1 mo ago
Information TechnologyFull-time

Essential Duties And Responsibilities

  • Aid in the development of guest invitation lists for special events.
  • Explain terms of Player’s Club Program and qualification requirements to prospective gaming guests.
  • Aid the Executive Host in developing business development programs to increase visitation.
  • Track and prepare reports on specific players or groups of players for the Executive Host.
  • Assist the Slot Department and/or Table Games Department with the operation of gaming tournaments.
  • Represent the Casinos at specified off-property events as a Player Development Host.
  • Identify and initiate relationships with new guests for possible enrollment into the ACE Club.

Qualifications

  • High school diploma or GED required.
  • Bachelor's degree in Marketing or related field preferred.
  • Minimum two years experience in casino event or promotion planning.
  • Minimum two years applicable knowledge of casino games (Slots and Table Games), telemarketing, and casino patron sales techniques.
  • Excellent organizational skills, computer literacy, ability to work with all departments, and excellent customer relations skills.
  • Strong problem-solving and analytical skills.
  • Ability to communicate in English.
  • Must be able to stand, walk, climb stairs, sit, and lift up to 25 lbs. intermittently.
  • Must be able to work in a smoke-filled environment.
  • Must be able to work in an office and casino environment.

Working Conditions/Physical Demands

  • Stand, move, and work throughout the office area and properties.
  • Walk up to 1 mile.
  • Climb stairs.
  • Sit at a desk/work station for the duration of the shift.
  • Work in a smoke-filled environment.
  • Typically housed in an office environment.
  • The noise level in the work environment is usually moderate, but escalates when located in the casino environment.
  • Grasp, bend, lift, and carry goods weighing up to 25 lbs. on an intermittent basis.
  • Use office equipment including a computer keyboard, calculator, general office equipment, and multi-line telephone.

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