Player Development Executive, Southland Casino

About the role

As a Player Development Executive, you'll be integral to our exciting gaming operation, developing and implementing new promotions, building successful connections with our guests, managing special events, and much more.

Responsibilities

• Network with known players to identify and contact high-value guests by phone, email, and in-person interactions
• Establish and maintain relationships with assigned guests; keep players informed of events, activities, programs, and benefits as a VIP casino guest
• Create and manage special events including player parties, marketing promotions, and other activities to reward and recognize new and loyal existing players
• Survey players to determine their needs and share feedback with leadership for continuous program improvement

Requirements

• No college degree required
• At least 21 years of age
• Three years of player development experience is preferred
• Knowledgeable about various casino games, their rules, and the ability to communicate about games

Qualifications

• Ability to stand, walk, or sit for extended periods of time
• Able to lift at least 25 lbs
• Must be able to work nights, weekends, and holidays

Skills

• Excellent communication skills
• Strong interpersonal skills
• Ability to build and maintain strong relationships
• Knowledge of casino games and their rules

Benefits

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

Pay

Pay Minimum – Anticipated Maximum Base Salary: $49,500 - $66,800 / year

Schedule

Days Evenings Overnight

Who We Are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.