Platform Support Analyst

About the role

Veros Technologies delivers innovative cyber security, data analytics, operational engineering, and technical operations consulting services to enable Intelligence Community programs and operations. As a Platform Support Analyst, you will work in a dynamic environment and leverage your experience to serve as a subject matter expert on the various forms of work products for the customer including: tracking and managing work products assigned to internal customers, assisting in the identification of potential issues, preparing and briefing presentations to management, ensuring all documentation is highly accurate and appropriate, and ensuring customer needs are clearly understood prior to processing work products.

Responsibilities

• Work in a dynamic environment
• Serve as a subject matter expert on various forms of work products
• Track and manage work products assigned to internal customers
• Assist in the identification of potential issues
• Prepare and brief presentations to management
• Ensure all documentation is highly accurate and appropriate
• Ensure customer needs are clearly understood prior to processing work products

Requirements

• Clearance: Active TS/SCI with Poly
• Citizenship: U.S. Citizenship
• Education/Experience:
• Bachelor's degree (or equivalent experience) in a related field to the position plus 12+ years of relevant experience performing similar roles within the Federal Intelligence Community;
• Ability to effectively use Microsoft (MS) Office tool suite (Word, Excel, PowerPoint, Visio) and customer systems;
• Demonstrated ability to work well with others and effectively work with offices both within and external to the customer;
• Demonstrated ability to effectively manage multiple complex projects;
• Ability to develop, communicate and maintain knowledge of customer policies and regulations;
• Sound judgement and ability to follow established policies and best practices to protect customer equities;
• Demonstrate independence, initiative, adaptability and a keen eye for organizing critical details and prioritizing multiple tasks.

Desired

• Understanding and relationship with customer groups and offices to facilitate managing work products;
• Prior experience with work products;
• Familiarity with various customer databases.

Benefits

Veros recognizes that a company is nothing without well-cared for employees and an incredible culture. We cultivate an encouraging and collaborative company environment and hold numerous company events throughout the year. Veros also offers competitive salaries and industry-leading benefits.

Pay

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Schedule

This posting does not specify a schedule.