Platform Engineering Consultant

NTT DATA is a $30 billion trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. We help clients innovate, optimize, and transform through business and technology consulting, data and artificial intelligence, industry solutions, and the development, implementation, and management of applications, infrastructure, and connectivity.

About the role

This role is part of a multi-year transformation journey that requires establishing best practices, motivating, and promoting a cultural shift to ensure successful adoption of Engineering Principles and Practices within Production Management. The Senior Engineer in Production Management will be responsible for the development and overall implementation of software in a complex, critical, and large cross-departmental and multi-disciplinary area.

The role requires a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function. The candidate will apply in-depth understanding of the business impact of technical contributions and be accountable for the delivery of a full range of end-to-end projects. Excellent communication skills are required for internal negotiation and short- to medium-term planning of actions and resources for their area.

Responsibilities

• Demonstrate an in-depth understanding of the Software Development Lifecycle and its integration within the overall technology landscape to deliver scalable, reliable, and resilient applications.
• Operate in a global environment with on-/near-/off-shore matrix reporting structures.
• Work within a highly regulated environment requiring in-depth understanding of regulatory requirements and industry implications for our technologies.
• Improve the service level provided to end users by maximizing operational efficiencies, strengthening incident management, problem management, and knowledge-sharing practices.
• Drive Continuous Delivery and Automation efforts across supported applications through Root Cause Analysis reviews, Knowledge management, Performance tuning, and user training.
• Foster a culture that promotes transparency and innovation to increase team productivity.
• Coach team members and those outside the immediate reporting line about best practices and quickly address anti-patterns.
• Implement the Agile Framework through SCRUM or Kanban and ensure integration with overall organization processes.
• Communicate progress and project status across the organization and manage stakeholders appropriately throughout the execution period.

Qualifications

• 8 years of experience in a critical software development role with high business impact and ability to understand how software delivers business value.
• Excellent engineering skills and senior architecture experience.
• Strong working knowledge of key computer science concepts, including networking, operating systems, virtualization, and containerization.
• Polyglot full-stack developer mentality with the ability to pick up new languages and skills.
• Excellent understanding of Software Engineering concepts like Software Development Life Cycle and GitOps.
• Excellent debugging and analytical skills with the ability to isolate root causes across networking/infrastructure, application, and database stacks.
• Operational experience of deploying and running services at scale on top of Docker/Kubernetes stack and a service mesh like Istio is highly desirable.
• Operational experience with orchestration tools for CI/CD and Infrastructure-as-Code tooling (Terraform, Cloud Formation, etc.) is highly desirable.
• Experience delivering software using Agile delivery methodologies is a must (SCRUM/Kanban).
• Operational experience using middleware technologies (MQ, Apache Kafka, etc.) to run services at scale is desirable.
• Strong experience with end-to-end observability stacks (Datadog, AppDynamics, Dynatrace, etc.) is desirable.
• A degree in computer science, mathematics, physics, or a related technical subject is desirable.
• Experience in senior stakeholder management.
• Consistently demonstrates clear and concise written and verbal communication skills.