Platform Engineer - Global Point of Sale Solutions

About the role

The Point of Sale (POS) Solutions Platform Engineer plays a crucial role in the technical future of Costco Wholesale, a global retailer with a strong emphasis on employee-centric culture and community involvement. This position focuses on the warehouse POS systems, ensuring they align with Costco's unique business needs and strategic plans.

Responsibilities

• Collaborate with delivery pods and Architects to enhance production deployments, platform operations, and environment stability.
• Afford technical components, translate high level design into low level technical design, and execute updates based on Service Level Agreements (SLAs).
• Manage the platform on an ongoing basis, performing typical run functions like monitoring, patching, and support.
• Lead and conduct code reviews, design reviews, testing, and debugging activities at the application level.
• Conduct regular platform checkups and report inefficiencies to relevant business and technology stakeholders.
• Collaborate with infrastructure and/or provisioning groups to stand up the platform.
• Act as a team leader and mentor others.
• Work independently and in a team environment.
• Follow Enterprise standards for security, compliance, and best practices.
• Understand and adhere to Costco’s project methodology and framework.
• Develop and document environment topologies and standards.
• Seek opportunities to automate, document, share, educate, and improve processes where appropriate.
• Ensure proposed and current architectures are aligned with organizational standards, goals, and objectives.
• Escalate complex issues as needed, ensure timely recovery from outages, perform root cause analysis, and implement preventative measures.
• Work with vendors, business and application development teams, and other technical teams to meet the needs of the project.
• Work with architects to develop, implement, and support new capabilities and designs.
• Analyze technical risks and advise on risk mitigation strategies.
• Work with security and compliance teams to design.
• Work with project managers, business analysts and functional analysts to develop a high-level project schedule, resource plan for the project, and project costs.
• Implement and maintain enterprise class Point of Sale solutions that support enterprise integration services and hosts.
• Create technical content (architecture and design) that meets business requirements.
• Analyze available assets (frameworks, reference architectures, etc) to bridge the gap between the as-is architecture and the to-be architecture.
• Address compliance requirements such as Payment Card Industry (PCI), Health Insurance Portability and Accountability Act (HIPAA), Personally Identifiable Information (PII), and Sarbanes-Oxley (SOX) standards.

Requirements

• 10+ years experience analyzing, designing, integrating, and implementing POS solutions.
• Skilled in systems analysis, logic diagramming, test debugging, system software, systems testing, systems implementation, hardware computer operations, and documentation standards.
• Experience developing and configuring Windows Server, Toshiba 4690 OS, Toshiba SurePOS ACE Application, IBM Data Integration Facility, IBM Store Integrator, Toshiba ELERA, and Linux systems in a highly available and high-volume environment.
• Share technical knowledge and clearly communicate technical concepts.
• Experience with process and controls surrounding enterprise compliance of Payment Card Industry (PCI), Health Insurance Portability and Accountability Act (HIPAA), and Sarbanes Oxley (SOX) standards.
• Possess excellent technical leadership skills.
• Inquisitive, responsible, conscientious, and possess a passion for excellence.
• Possess excellent verbal and written communication skills in order to develop integration patterns, processes, and standards for messaging.
• Demonstrated proficiency with scripting languages such as (PowerShell, Python, JavaScript, etc.).
• Communicates trade-offs and transactional states with technical and business teams.
• Prominent ability to partner with others in the area or company to deliver quality solutions.
• Able to work effectively and produce consistent results with a minimum of supervision.
• Self-motivated, responsible, conscientious, and detail-oriented.
• Able to work well under pressure and handle crisis situations professionally.
• Able to easily adapt to a rapidly changing work environment.
• Must be self-motivated, responsible, conscientious, and detail-oriented.
• Must have proven ability to set and follow priorities and timeline.
• Excellent understanding of the challenges surrounding efficient operations and failure mode analysis in large complex distributed systems.
• Scheduling flexibility to meet the needs of the business, including 24x7x365 environment, on-call, and on-location as required.
• Recommended Knowledge of Service-Oriented Architecture (SOA) and Software as a Service (SaaS) concepts.
• Has implemented solutions in Microsoft Azure and Google Cloud Platform environments.
• Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.

Qualifications

• Knowledge of and skilled in systems analysis, logic diagramming, test debugging, system software, systems testing, systems implementation, hardware computer operations and documentation standards.
• Experience developing and configuring Windows Server, Toshiba 4690 OS, Toshiba SurePOS ACE Application, IBM Data Integration Facility, IBM Store Integrator, Toshiba ELERA, and Linux systems in a highly available and high-volume environment.
• Share technical knowledge and clearly communicate technical concepts.
• Experience with process and controls surrounding enterprise compliance of Payment Card Industry (PCI), Health Insurance Portability and Accountability Act (HIPAA), and Sarbanes Oxley (SOX) standards.
• Possess excellent technical leadership skills.
• Inquisitive, responsible, conscientious, and possess a passion for excellence.
• Possess excellent verbal and written communication skills in order to develop integration patterns, processes, and standards for messaging.
• Demonstrated proficiency with scripting languages such as (PowerShell, Python, JavaScript, etc.).
• Communicates trade-offs and transactional states with technical and business teams.
• Prominent ability to partner with others in the area or company to deliver quality solutions.
• Able to work effectively and produce consistent results with a minimum of supervision.
• Self-motivated, responsible, conscientious, and detail-oriented.
• Able to work well under pressure and handle crisis situations professionally.
• Able to easily adapt to a rapidly changing work environment.
• Must be self-motivated, responsible, conscientious, and detail-oriented.
• Must have proven ability to set and follow priorities and timeline.
• Excellent understanding of the challenges surrounding efficient operations and failure mode analysis in large complex distributed systems.
• Scheduling flexibility to meet the needs of the business, including 24x7x365 environment, on-call, and on-location as required.
• Recommended Knowledge of Service-Oriented Architecture (SOA) and Software as a Service (SaaS) concepts.
• Has implemented solutions in Microsoft Azure and Google Cloud Platform environments.
• Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.

Skills

• Service-Oriented Architecture (SOA)
• Software as a Service (SaaS)
• Microsoft Azure
• Google Cloud Platform
• Google Workspace applications (Sheets, Docs, Slides, Gmail)

Benefits

Comprehensive benefits package including paid time off, health benefits, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Pay

• Level 1 - $85,000 - $110,000
• Level 2 - $105,000 - $135,000
• Level 3 - $130,000 - $160,000
• Level SR - $150,000 - $190,000
• Bonus and Restricted Stock Unit (RSU) eligible
• Level Staff - $180,000 - $225,000
• Bonus and Restricted Stock Unit (RSU) eligible

Schedule

24x7x365 environment, on-call, and on-location as required.

Equal Opportunity Employer

We are committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.