Platform Engineer

About the role

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life." The Platform Engineer performs operating system and platform engineering across a diverse set of enterprise technologies, including system administration, automation, performance management, troubleshooting, root cause analysis, and security risk reduction. This team serves as a systems integration nexus—understanding how services operate across platforms and how they interconnect is a core responsibility. This role spans multiple environments including Linux, Windows, OpenShift container and virtualization platforms, storage, and other infrastructure systems. A strong emphasis is placed on improving security posture across all supported technologies.

Responsibilities

• Provide Level 3 support for on-premises and cloud-hosted systems.
• Maintain reliability, performance, and availability of platform services.
• Integrate systems into monitoring, logging, and alerting frameworks.
• Work with vendor support when needed.
• Consult with campus departments on platform capabilities and best practices.
• Help evaluate technologies and guide adoption decisions.
• Translate technical concepts into practical solutions for diverse customers.
• Install, configure, patch, upgrade, and maintain systems across multiple platforms.
• Build, maintain, upgrade, troubleshoot, and operate OpenShift clusters and their supporting infrastructure.
• Automate system provisioning, configuration, and maintenance (e.g., Ansible/AWX).
• Troubleshoot complex system and integration issues.
• Perform root cause analysis and implement long-term fixes.
• Improve system integration across platforms and services.
• Collaborate with team members and stakeholders on system design, architecture decisions, and implementation strategies.
• Identify, prioritize, and remediate system vulnerabilities.
• Reduce security risk through hardening, automation, and standardization.
• Partner with security teams to implement controls and best practices.
• Ensure systems meet institutional security requirements and compliance standards.
• Mentor student employees, helping them develop technical and professional skills.

Requirements

This position provides an opportunity for people of varying levels of skill. Different levels of pay are assigned by the hiring department depending on experience, education, skills, and business needs.

• Level 53: Bachelor’s degree or four years of a combination of education and relevant experience. ($73,000-$95,000)
• Level 54T: Bachelor’s degree and two years of related experience, or an equivalent combination of relevant education and experience required. ($88,000-$114,000)
• Level 55T: Bachelor’s degree and five years of related experience, or master’s degree and 3 years, or an equivalent combination of relevant education and experience is required. Minimum of 2 years of technical supervision experience is preferred. ($102,000-$132,500)

Skills

You are not required to have experience in all areas listed below. We are seeking candidates with a broad platform mindset and a willingness to learn. We are particularly interested in candidates with experience engineering and operating OpenShift itself, rather than only deploying applications or containerized workloads onto an existing OpenShift platform.

• Required Experience:
  • Systems administration in Linux and/or Windows environments
  • Automation and scripting (e.g., Bash, PowerShell, Ansible)
  • Troubleshooting complex system issues
• Desired Experience:
  • Hands-on experience building and operating Red Hat OpenShift clusters, including installation, configuration, upgrades, troubleshooting, and lifecycle management
  • Red Hat Enterprise Linux
  • OpenShift Virtualization
  • Configuration management and automation tools (Ansible/AWX)
  • Reverse proxies and load balancers (e.g., HAProxy)
  • Enterprise server and storage platforms (Dell, HP, Pure, etc.)
  • Identity, authentication, and integration technologies (SSO, APIs, SCIM)
• Familiarity With:
  • Systems design, deployment, and performance optimization
  • Networking concepts and system integration
  • Monitoring and observability practices
  • Security concepts, vulnerability management, and risk mitigation
  • Cloud and hybrid infrastructure environments
• Personal Skills:
  • Strong collaboration skills and ability to work effectively within a team environment
  • Ability to balance independent work with shared ownership and collective decision-making
  • Customer-focused mindset with the ability to engage a wide variety of stakeholders
  • Effective communication—able to explain technical concepts and participate in group decision-making
  • Self-motivated with strong ownership, while recognizing when to involve others
  • Excellent problem-solving and analytical skills
  • Interest in mentoring and developing student employees

Benefits

• 401k: BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans).
• Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually.
• Employee assistance program, available to the employee and all members of their household.
• Tuition benefits for employees and eligible family members.
• Access to athletic facilities.
• Excellent medical/dental benefits.
• Short/long-term disability benefits.
• Paid parental and maternity leave.
• Wellness Program.
• Free on-campus parking.
• Free UTA passes for employees, spouses, and qualified dependents.
• Discounts at the BYU Store and for many events at BYU.