Platform Engineer - Adobe

About the role

The Platform Engineer role at Costco Wholesale IT is focused on driving the technical orchestration of the Adobe Experience Cloud, transforming standalone tools into a unified engine for high-scale, personalized member experiences. This role involves balancing marketing innovation with rigorous enterprise governance, ensuring all data flows across Adobe products are secure, privacy-compliant, and optimized to support Costco's personalization vision.

Responsibilities

• Collaborates with delivery pods and Architects to improve production deployments, platform operations, and environment stability.
• Affirms technical components, translates high level design into low level technical design and executes updates based on SLAs.
• Manages the platform on an ongoing basis while performing typical run functions like monitoring, patching and support.
• Leads and conducts code reviews, design reviews, testing, and debugging activities at the application level.
• Conducts regular platform check-ups and reports inefficiencies to relevant business and technology stakeholders.
• Collaborates with infrastructure and/or provisioning groups to stand up the platform.
• Develops and instruments monitoring dashboards depicting platform health and performance.
• Develops and builds scalable and generalized frameworks to support the integration of internal and third-party APIs.
• Performs analysis on existing platform components to identify improvements to software development processes.
• Develops and implements Platform as a Service (PaaS) Solutions.
• Remediates platform issues and bottlenecks impacting software development activities.
• Participates in the creation of documentation and artifacts used to describe the mechanisms used for deployment, monitoring and maintenance.
• Collaborates with Architects and technology team members to define development tasks and activities within technical user stories to support the implementation of Infrastructure as a code solution.
• Performs coding tests to validate hardware design correctness, and creates software regression tests to ensure its reliability.
• Plans and Implements arrangements for Disaster Recovery and conducts related testing of recovery procedures.
• Delivers against business objectives by effectively managing and partnering with technology vendors.
• Conducts research and makes recommendations on standards, products, and services.
• Tests diagnostics (including) automated regression testing.
• Develops and executes integration testing plans (as needed).
• Authors and executes test cases related to supporting the implementation of platform development work.
• Maintains the catalog of services for the platform in collaboration with the Architects.
• Ensures application and infrastructure architectural solutions are stable, secure, and compliant with company standards and practices as well as regulatory requirements.
• Implements and maintains system configurations and baselines to support secure application development software control best practices and standards.
• Implements service monitoring across all platforms to ensure continuous availability and operational continuity of critical systems.
• Evaluates and documents all operating systems according to required standards.
• Participates in the development of continuous integration/continuous development frameworks in support of DevOps and Agile practices.
• Owes the continuous, daily monitoring of core platform health, data ingestion latency, and service reliability across Adobe products like AEP, Target, Adobe Journey Optimizer, Customer Journey Analytics and other Adobe products.
• Oversees the Adobe Learning Subscription, drives enterprise training usage and tracking adoption metrics to upskill the workforce on Adobe products.
• Leads the Adobe Ultimate Success Team relationship by coordinating Success Accelerators, monthly syncs, and Quarterly Business Reviews.
• Tracks platform contract metrics and license utilization to provide data-driven recommendations for annual renewals and system integrations.
• Manages granular user access for various Adobe solutions using least privilege security protocols.

Requirements

• 3+ years of hands-on experience in platform administration or engineering specifically within the Adobe Experience Platform (AEP) stack.
• Proven experience in identity integration and user provisioning, such as SailPoint.
• Technical expertise in data privacy and security configurations, including GDPR and CCPA, within a marketing technology environment.
• Strong background in system monitoring, troubleshooting, and managing platform health, including data ingestion latency.
• Strong verbal and written communication skills with the ability to communicate with both technical and business audiences.
• Recommended Adobe Certified Professional or Expert in Adobe Experience Platform or RTCDP.
• Bachelor’s degree (B.E./B.Tech) or Master’s (MCA) in Computer Science, Engineering, or a related field.
• Experience with SQL and Query Service for data validation and reporting.
• Experience with additional Adobe tools including CJA, AEM, and Workfront.
• Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.

Qualifications

• Required 3+ years of hands-on experience in platform administration or engineering specifically within the Adobe Experience Platform (AEP) stack.
• Hands-on experience with XDM Schema development, Sandbox administration, and Profile Merge Policies.
• Proven experience in identity integration and user provisioning, such as SailPoint.
• Technical expertise in data privacy and security configurations, including GDPR and CCPA, within a marketing technology environment.
• Strong background in system monitoring, troubleshooting, and managing platform health, including data ingestion latency.
• Strong verbal and written communication skills with the ability to communicate with both technical and business audiences.
• Recommended Adobe Certified Professional or Expert in Adobe Experience Platform or RTCDP.
• Bachelor’s degree (B.E./B.Tech) or Master’s (MCA) in Computer Science, Engineering, or a related field.
• Experience with SQL and Query Service for data validation and reporting.
• Experience with additional Adobe tools including CJA, AEM, and Workfront.
• Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.

Skills

• Adobe Certified Professional or Expert in Adobe Experience Platform or RTCDP.
• Hands-on experience with XDM Schema development, Sandbox administration, and Profile Merge Policies.
• Proven experience in identity integration and user provisioning, such as SailPoint.
• Technical expertise in data privacy and security configurations, including GDPR and CCPA, within a marketing technology environment.
• Strong background in system monitoring, troubleshooting, and managing platform health, including data ingestion latency.
• Strong verbal and written communication skills with the ability to communicate with both technical and business audiences.
• Experience with SQL and Query Service for data validation and reporting.
• Experience with additional Adobe tools including CJA, AEM, and Workfront.
• Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.

Benefits

• Paid time off
• Health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance
• Health care reimbursement account
• Dependent care assistance plan
• Short-term disability and long-term disability insurance
• AD&D insurance
• Life insurance
• 401(k)
• Stock purchase plan to eligible employees

Pay

• Level 1 - $85,000 - $110,000
• Level 2 - $105,000 - $135,000
• Level 3 - $130,000 - $160,000
• Level SR - $150,000 - $190,000
• Bonus and Restricted Stock Unit (RSU) eligible
• Level Staff - $180,000 - $225,000
• Bonus and Restricted Stock Unit (RSU) eligible

Schedule

• Full-time

Company Information

• Costco is committed to a diverse and inclusive workplace.
• Costco is an equal opportunity employer.
• Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.